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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Antony Murphy
Verified Buyer
“Pleased to have renewed with Auto National. My only disappointment is that without a printer i cant have a copy in my car which would be useful. Instead I have had to write it out on paper which is poor customer relations. Tell me how does Auto National deal with customers that do not have access to a computer Does the company just reject them? May be its more about making profit than people.”
Helpful Report
Posted 3 years ago
Mr Martin Evans
Verified Buyer
“very good service”
Helpful Report
Posted 3 years ago
Mr Frederick Michael Turner
Verified Buyer
“Never needed to call them out but to have peace of mind is very reassuring”
Helpful Report
Posted 3 years ago
Mr David Middleton
Verified Buyer
“Excellent service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“A very good quick service by very polite telephone people”
Helpful Report
Posted 3 years ago
Mr Gary Hepworth
Verified Buyer
“Very good service, Sam gave me all the necessary info and help.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Today I had a very helpful polite lady who got me back on cover. Yesterday the girl I spoke to was not so polite”
Helpful Report
Posted 3 years ago
Mrs Patricia Heath
Verified Buyer
“Very pleased with the service I received, and happy to renew my policy”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very helpful.”
Helpful Report
Posted 3 years ago
Mr Colin Palmer
Verified Buyer
“Good, friendly service and a few laughs along the way ! It all helps - especially after the last year of virus restrictions.”
Helpful Report
Posted 3 years ago
Mr Malcolm Netton
Verified Buyer
“Auto National Rescue customer services are always helpful and customer focused. Thanks to Amy for the most recent assistance. Cost effective comprehensive cover for two vehicles, which fortunately we have not yet had to take advantage of.”
Helpful Report
Posted 3 years ago
Mr John Reddish
Verified Buyer
“Amy was very helpful and very polite and informative.”
Helpful Report
Posted 3 years ago
Mr Richard Hughes
Verified Buyer
“I have been with AutoNational for many years and fortunately, seldom used their services, but when I have, the service had been without fault. I received a renewal email which included the cost. I tried to renew on line but was was offered a renewal price of 260% more than offered in the email, so had to phone to sort pricing out. Tina Hogan of AutoNational offered a friendly but respectful service. Mrs Hogan resolved the problem to my satisfaction, thus awarded 5 star, the website awarded 2 star.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lauren was very helpful and patient she needed to be as we are both well past our 'sell by date' and not all that tech savvy, she was also very competent”
Helpful Report
Posted 3 years ago
Mrs S Webber
Verified Buyer
“Kind and very helpful”
Helpful Report
Posted 3 years ago
Mrs Rachael Foster
Verified Buyer
“Good company excellent customer service. Quick to renew but had to ring as the website wasn't working and I tried many times on different days.”
Helpful Report
Posted 3 years ago
Mr Barry Cutler
Verified Buyer
“They've rescued me twice. Great Service.”
Helpful Report
Posted 3 years ago
Mr Lance Howard
Verified Buyer
“Excellent service from Melissa”
Helpful Report
Posted 3 years ago
Mr Shane Rorbach
Verified Buyer
“Very polite quick and straight forward been with the company years”
Helpful Report
Posted 3 years ago
Mrs Jacqueline Stevens
Verified Buyer
“Lauren was a very cheery, helpful and obliging lady.”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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