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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr John Parker
Verified Buyer
“Very good service very pleasant operator.Thank you.”
Helpful Report
Posted 3 years ago
Mr Alistair Russell
Verified Buyer
“The best breakdown cover there is. Best price, works well.”
Helpful Report
Posted 3 years ago
Mr Kevin Mitchell
Verified Buyer
“Not got my paper work yet”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“This is good value cover but there is a disappointing lack of cover for 2 days when changing a vehicle.”
Helpful Report
Posted 3 years ago
Miss Caroline Thomas
Verified Buyer
“Good customer service. Very competitive rates. Have always found them quick and reliable. Have been using for decades.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Melissa was very kind and polite and was very reassuring. Your service has always been brilliant.”
Helpful Report
Posted 3 years ago
Mr Brian Bateson
Verified Buyer
“Was expecting a phone back from you on Wednesday 16/06/2021 but this never happened, so I had to phone you again today, that’s why you only have a score of 4 and not 5 not good if you want to keep customers. Also you sent a renewal reminder stating a cost of £72-91 I tried to renew on line but the asking price was stated as £77-91 so that is why I had to phone your office with the query”
Helpful Report
Posted 3 years ago
Mr Neil Fennah
Verified Buyer
“Lauren who I renewed my policy with today was really friendly and helpful and made the whole process seamless ( a credit to your organisation)”
Helpful Report
Posted 3 years ago
Miss Maureen A Carroll
Verified Buyer
“Daniella was helpful and efficient. A pleasure to deal with. Well done !”
Helpful Report
Posted 3 years ago
Miss Zoe Adamson
Verified Buyer
“Lauren was very friendly and helpful and made the process quick and easy!”
Helpful Report
Posted 3 years ago
Mr Douglas Leckie
Verified Buyer
“Used Auto National now for several years, fair pricing, easy renewals (thanks to Amy on the service desk) and when my daughter required to use their service it was seamless. Thanks”
Helpful Report
Posted 3 years ago
Mrs Madeline A Harding
Verified Buyer
“Been a member for many years. Always been there when required. Thankyou.”
Helpful Report
Posted 3 years ago
Mrs Susan Merchant
Verified Buyer
“cover was renewed very easily and quickly by Tina excellent service Thankyou”
Helpful Report
Posted 3 years ago
Mr Nicholas Clark
Verified Buyer
“When I phoned, as the renewal price on the website was more than that quoted on an email, Daniella dealt with the renewal speedily.”
Helpful Report
Posted 3 years ago
Mr Ken Isaac
Verified Buyer
“Jessica was brilliant”
Helpful Report
Posted 3 years ago
Mr Mark Bloomfield
Verified Buyer
“Very polite and efficient, a pleasure to deal with.”
Helpful Report
Posted 3 years ago
Mr A Jones
Verified Buyer
“Fantastic service at a very good price”
Helpful Report
Posted 3 years ago
Mr A Ward
Verified Buyer
“Renewed my breakdown cover today 17th June 2021. Very efficient renewal process over the telephone (and didn't have to wait long for my call to be answered!).”
Helpful Report
Posted 3 years ago
Mrs Irene Williams
Verified Buyer
“Samual was very helpful on the phone and made setting up the new car on the policy very easy thanks nick”
Helpful Report
Posted 3 years ago
Mr A Fillingham
Verified Buyer
“On the few occasions I have had to call them out the service has been excellent”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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