Auto National Reviews

Name: Auto National
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.77

4.8 Rating 10,617 Reviews

97 %

of reviewers recommend Auto National

Company Reviews

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Metrics

4.8

Based on 10,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no problem, staff very helpful.”

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Posted 3 years ago

“The member of staff I spoke to (Samuel) was helpful, efficient and polite. Just what you want in these situations. I'd give Samuel's service 5 stars. The only reason it is 4 stars is because I tried several times to use the online log in and it wasn't working.”

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Posted 3 years ago

“I wasn't able to renew my husbands policy on line so did it by telephone. Lauren was very helpful, courteous and clear. Explained all details well”

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Posted 3 years ago

“Always polite, helpful been with autonational for many years and never had a problem with them”

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Posted 3 years ago

“Telephone agent was easy to deal with. Shame wasn't able to renew on line (IT issue).”

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Posted 3 years ago

“Great customer service from Samuel . Well done”

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Posted 3 years ago

“I have always found Auto National efficient and effective.”

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Posted 3 years ago

“Tina was very good thank you.”

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Posted 3 years ago

“Easy and straightforward”

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Posted 3 years ago

“Dose what it say”

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Posted 3 years ago

“I have had reason to use the service on 2 occasions. The service was efficient, friendly and the problems were solved.”

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Posted 3 years ago

“Very helpful discussions with the Customer Service team to resolve some policy queries”

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Posted 3 years ago

“Great service, staff very helpful and informative. More than happy.”

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Posted 3 years ago

“Have not used the breakdown service, but the admin etc appears very helpful and efficient.”

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Posted 3 years ago

“When I have been unfortunate enough to break down they have been very quick to assist.”

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Posted 3 years ago

“Not had to use it in the last year thankfully easy to renew policy Samuel the agent polite and efficient and explained everything.”

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Posted 3 years ago

“I called at 09:00, Sam was practical and efficient. However there was a lot of silence when he was checking my details and sounded really bored!!!!”

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Posted 3 years ago

“They are have been excellent at getting to us quickly and very pleasant”

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Posted 3 years ago

“Very efficient service. Renewal was very quick”

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Posted 3 years ago

“Melissa.was most helpful,clear and to the point.”

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Posted 3 years ago

Auto National is rated 4.8 based on 10,617 reviews