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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Hilary Davis
Verified Buyer
“Very polite and efficient. Pleasure to deal with”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I contacted your company very quickly on the telephone and sorted my next years cover . It is very important to me to be able to do this by telephone as I am not confident with on line transactions . Jessica was very helpful .”
Helpful Report
Posted 3 years ago
Mr Paul Smith
Verified Buyer
“I have been with auto national for ages years and never had any complaints”
Helpful Report
Posted 3 years ago
Mrs Sarah Harmer
Verified Buyer
“Extremely helpful and knowledgeable. Many thanks.”
Helpful Report
Posted 3 years ago
Mr Trevor Pearse
Verified Buyer
“Jessica was very helpful and able to answer any queries I had 🙂🙂”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very helpful and polite on phone.”
Helpful Report
Posted 3 years ago
Mr Peter Vile
Verified Buyer
“Excellent service as always. Nothing seems to be too much trouble, and everything is hassle-free, unlike some other organisations I could mention. Even at weekends and Bank Holidays the service is just excellent. I have used AutoNational, and also InterNationa, for several years now and have no intention of elaving them. Just spoke to Tina. Everything explained and sorted immediately. Good product knowledge. Very pleased.”
Helpful Report
Posted 3 years ago
Ms Elaine Musker
Verified Buyer
“Tina on the phone for my renewal was fabulous. Very helpful, friendly, quick and efficient. And I'm still very very pleased with Auto National, even though I have only had to use it once, about 8 years ago, but the service at that time was exceptionally good.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“We have always had great service when needed. However when trying to renew the price quoted on member renewal page online is higher than that in reminder email. This has happened for both myself and my wife's renewal meaning we have each had to ring to renew rather than use online service. However, phone answered promptly and payment made within just a few minutes.”
Helpful Report
Posted 3 years ago
Mr N Smith
Verified Buyer
“Service is excellent value for the money paid. Telephone staff are helpful and courteous.”
Helpful Report
Posted 3 years ago
Mr Glenn Round
Verified Buyer
“Great service from Daniella today. However, yesterday I was put on hold for 15 minutes and then line cut off. I called because the link to the renewal page which is the method I usually use had an error.”
Helpful Report
Posted 3 years ago
Mr Henry Carragher
Verified Buyer
“so far so good, staff on the ball and very helpful”
Helpful Report
Posted 3 years ago
Mrs Joan Barton
Verified Buyer
“Fortunately not had to use the services of this policy, but the cover is what I require at a very reasonable price.”
Helpful Report
Posted 3 years ago
Mrs Lisa Clayton
Verified Buyer
“Excellent as always”
Helpful Report
Posted 3 years ago
Mr David Thompson
Verified Buyer
“Have been a member for many years so I am more than happy to continue doing so”
Helpful Report
Posted 3 years ago
Mr Donald Nash
Verified Buyer
“Very efficient and helpful.”
Helpful Report
Posted 3 years ago
Mr Edward Tranter
Verified Buyer
“Hi there i renewed my breakdown policy today and it was done very professionally and polite way Jessica is a great asset to your company well done”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“A little disappointed that I was unable to renew on line as the web site was 'unavailable' but do understand the present day difficulties. However, Melissa was friendly and helpful so it was a pleasure to speak to her.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Efficient and courteous service.”
Helpful Report
Posted 3 years ago
Mr Raymond Babbage
Verified Buyer
“very helpful and good telephone manner.”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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