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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Ms Angela Steer
Verified Buyer
“The line was poor, Daniella politely ended and returned my call and then handled my renewal efficiently -,Thankyou”
Helpful Report
Posted 3 years ago
Mr Michael Fitzpatrick
Verified Buyer
“Thankfully I have not needed the roadside breakdown service”
Helpful Report
Posted 3 years ago
Mr Barry Anderton
Verified Buyer
“Very polite and efficient”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good helpful service when renewing my policy Many thanks”
Helpful Report
Posted 3 years ago
Mr David Martin Jones
Verified Buyer
“Very pleasant, got my renewal done quickly and with no fuss.....just the way I like it. Also checked the cars on the policy, at my request, just to make sure all is correct.”
Helpful Report
Posted 3 years ago
Ms Christine Lynch
Verified Buyer
“Fast snd efficient service”
Helpful Report
Posted 3 years ago
Mr Steven Keane
Verified Buyer
“Good customer service .”
Helpful Report
Posted 3 years ago
Mrs Wendy Carter
Verified Buyer
“When I telephoned your Company to renew my breakdown cover, your staff member Samuel was very polite and conversant with the information I required. I telephoned purposely to renew as I had gone "on line" but was the price was dearer that quoted in the renewal email I received. Everything was handled efficiently and easily.”
Helpful Report
Posted 3 years ago
Mr David Jones
Verified Buyer
“I was quickly able to renew my account”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Amy was extremely helpful and efficient”
Helpful Report
Posted 3 years ago
Mr Ian Howard Walters
Verified Buyer
“Problems in endeavouring to continue policies by tel/online. However contact made and dealt with extremely efficiently/caring. An excellent firms 'front of house'.”
Helpful Report
Posted 3 years ago
Mrs E Harding
Verified Buyer
“WE ARE NOT VERY IMPRESSED WITH THE ON LINE RENEWAL SYSTEM, THE REMINDERS WE RECEIVED CONFIRMED THE RENEWAL PREMIUM WAS £15.93 BUT WHEN WE FOLLOWED THE ON LINE PROCEDURE THE RENEWAL PREMIUM CAME UP AS £40. I PHONED TO QUERY THIS AND ON MY FIRST CALL I WAS TOLD SOME ONE WOULD PHONE ME BACK, AFTER QUITE A WHILE NO ONE HAD SO I CALLED AGAIN AND SPOKE TO ONE OF YOUR OPERATORS, I EXPLAINED MY QUERY AND WAS TOLD THAT THE RENEWAL PREMIUM COULD ONLY BE £15.93 IF I DID IT OVER THE PHONE ! IF I HAD FOLLOWED THE INSTRUCTIONS ON EMAIL AND RENEWED ON LINE I WOULD HAVE LOST ALMOST £25 !!. THE REASON I WAS GIVEN WAS THAT THE ON LINE FACILITY WAS BEING UPDATED, IF THIS IS THE CASE PERHAPS THIS PRICE DIFFERENTIAL NEEDS TO BE LOOKED AT. REGARDS, JOHN & ELIZABETH HARDING.”
Helpful Report
Posted 3 years ago
Mr John Rowe
Verified Buyer
“All went well for my renewal - thanks”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very competitive prices and great renewal prices.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Cant fault them.”
Helpful Report
Posted 3 years ago
Mrs C Le-Voguer
Verified Buyer
“Lauren was great and sorted my policy quickly and efficiently.”
Helpful Report
Posted 3 years ago
Mr Paul Merrick
Verified Buyer
“good service”
Helpful Report
Posted 3 years ago
Mr Raymond Whittington
Verified Buyer
“I renewed our Autonational cover today and was helped by a really helpful young lady called Amy She made the whole process every easy she was very professional and very pleasant”
Helpful Report
Posted 3 years ago
Mr Russell Wallace
Verified Buyer
“Pleased with service however documents not received by E-mail as anticipated”
Helpful Report
Posted 3 years ago
Mrs Glynis Woodgett
Verified Buyer
“Did have a problem renewing by internet so went on phone. Call answered quickly and my renewal dealt with efficiently and politely. Excellent”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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