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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Having never needed to use them it’s very difficult to review them but have always been very helpful when we renew
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Posted 4 years ago
Haven't needed them for a long while, but on the few occasions I have, they've been great.
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Posted 4 years ago
excellent service as normal from staff especially
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Posted 4 years ago
excellent service from Claire. Would recommend .
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Posted 4 years ago
This morning I rang to renew my policy. The phone was answered promptly by Melisa who quickly helped sort out myproblems and took my payment for renewal without any Hassel, in a calm and confident manner. It was a fantastic start to my week, thank you.
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Posted 4 years ago
Very friendly, professional and helpful
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Posted 4 years ago
Very helpful and quick. I had missed renewal date due to reminder going to wrong email address. Melisa rang to remind me policy expired and renewed quickly and efficiently for me. New policy could not start till next day and not immediately but luckily did not break down that day
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Posted 4 years ago
We have two private vehicles covered by our current policy with Auto National and It is very reassuring to know that after many decades on the road, having previously suffered badly with other breakdown companies, we are now with simply the best. In our experience, we have found all members of Auto National staff are trained to a very high degree and respond both professionally and extremely well to ensure a smooth continuum of service should the occasion arise, and therefore highly recommend them at every opportunity.
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Posted 4 years ago
5* people 5***** service
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Posted 4 years ago
Many thanks to Melissa; who handled my renewal politely and efficiently. Kind regards.
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Posted 4 years ago
very good service highly recomend
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Posted 4 years ago
very helpfull no problem with any query just to down load it though i would have been better with paperwork thank you tina
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Posted 4 years ago
Only ever used the breakdown once few years ago. Happy with the service, well priced too. Phone is answered fairly quickly if you need to speak to anyone, even in current circumstances.
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Posted 4 years ago
Very quick to complete renewal plus change car details
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Posted 4 years ago
excellent service,quick response from local garage,recommended
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Posted 4 years ago
Very efficient in all aspects, well mannered personnel when you require assistance.
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Posted 4 years ago
I’ve been with your company for about20years and only had need to call on your services once.The service was prompt and efficient.
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Posted 4 years ago
although as y et we havent had to use their breakdown cover - the admin.people were very good.
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Posted 4 years ago
Been with Auto National over 20 years, brilliant service. They have never let me down and I would highly recommend them. I renewed my breakdown cover over the phone today and Amy was the person who dealt with my call. I am pleased to say she processed my renewal most efficiently and politely.
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Posted 4 years ago
Amy was extremely friendly and helpful with my renewal and change of vehicle.
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Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews