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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Good service.”
Helpful Report
Posted 4 years ago
Mr Luke Fawcett
Verified Buyer
“Lauren was very helpful and professional in assisting me with my query.”
Helpful Report
Posted 4 years ago
John Cordell
Verified Buyer
“Always contactable, fast response when contacted”
Helpful Report
Posted 4 years ago
Mr Stephen Bowskill
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
Mrs Susan B Barnes
Verified Buyer
“Very efficient - made it easy to renew the policy.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great response times to breakdowns.”
Helpful Report
Posted 4 years ago
Mrs Shirley Watts
Verified Buyer
“Helpful, polite & informative. Would highly recommend.”
Helpful Report
Posted 4 years ago
Mr J D Marsden
Verified Buyer
“Amy was polite and efficient. Thankyou.”
Helpful Report
Posted 4 years ago
Miss Penny Woodward
Verified Buyer
“Been with them about 3 years. So far so good. Best price around for what you get i think. Happy with customer service too.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“This review is not of AutoNational as a whole but of the telephone operator, Lauren because I found her to be curt and bossy! On my call she explained to me that "new customers pay the internet price"; as there was a silence after her saying this I replied that I was not a new customer only to be told in a very annoyed manner "If you let me finish what I was saying .....". She then proceeded to inform me that existing customers needed to renew by phone - but her manner was still very curt. As an accountant I have spent my life dealing with all kinds of people so am always polite and also a good judge of who should and shouldn't be at the end of a customer service line. In my opinion, Lauren definitely should not!”
Helpful Report
Posted 4 years ago
Mr Nigel Hodgson
Verified Buyer
“Spoke to Sam today. Very helpful, took the time to explain everything to make sure I had what I needed.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very helpful and responsive”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very nice customer services advisor”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“A good service! I am still awaiting my policy but understand that I am covered. When can I expect confirmation of my payment and a policy?”
Helpful Report
Posted 4 years ago
Mr Ian Waller
Verified Buyer
“Totally reliable service with a bonus of all staff, including recovery services being extremely polite, efficient and helpful.”
Helpful Report
Posted 4 years ago
Mr Trevor G Roberts
Verified Buyer
“Been with this breakdown company for a long time, possibly as long as 15-18 years. Always good service at a good price.”
Helpful Report
Posted 4 years ago
Mr Gregory Browne
Verified Buyer
“I have not had to call you out yet. Rebecca dealt with my renewal professionally today, well done on a good job.”
Helpful Report
Posted 4 years ago
Mrs Denise Billington
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Mr Graham Welford
Verified Buyer
“Done everything expected”
Helpful Report
Posted 4 years ago
Ms Madeleine Greene
Verified Buyer
“Samuel was very helpful and efficient, and sorted the issue I had very speedily.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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