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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr J Swan
Verified Buyer
“Business completed satisfactorily and query fully answered”
Helpful Report
Posted 4 years ago
Mrs Cyntra Branagh
Verified Buyer
“Very efficient and easily renewed by phone. Particularly impressed with no queue time on the phone. Did try to renew online as recommended but unfortunately your system wasn't quoting the same premium so had to phone. Be great if you could take a look at that part of the service and make it as good as telephone system”
Helpful Report
Posted 4 years ago
Mr I Harwood
Verified Buyer
“Amy was very pleasant on the phone and renewed my policy quickly. Thank you Autonational”
Helpful Report
Posted 4 years ago
Mrs A Kirkham
Verified Buyer
“I have been using Autonational Rescue for well over 20yrs and wouldn't go anywhere else. The service is excellent both from the office staff and the mechanics who attend your breakdown. As a lone female I really appreciate that I am always informed who will be attending at roadside. I can't praise them enough and would give 10 stars if I could”
Helpful Report
Posted 4 years ago
Mrs R Wade
Verified Buyer
“Polite customer service upon paying subscription via the telephone, thank you Do not favour on line policy docs, would still prefer to have the choice of receiving my reminders and documentation on paper.”
Helpful Report
Posted 4 years ago
Mrs Mary Warren
Verified Buyer
“Very helpful, able to answer all my queries.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service,well done Amy😀”
Helpful Report
Posted 4 years ago
Mrs J Barrie
Verified Buyer
“Extremely & pleasant on my call very helpful”
Helpful Report
Posted 4 years ago
Mrs Diana Maclellan
Verified Buyer
“Very helpful telephone operator”
Helpful Report
Posted 4 years ago
Miss Ellie Burling
Verified Buyer
“Excellent service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Took out a policy this morning, no answer when I rang with a query....payment taken but no email received. Got an answer when I called again this afternoon but member of staff not helpful or understanding. Hoping for better service if I breakdown😬”
Helpful Report
Posted 4 years ago
Ms Avril Ann Humphries
Verified Buyer
“Competitively . Good service.”
Helpful Report
Posted 4 years ago
Mr Paul Kerr
Verified Buyer
“For the years I've been with Auto National I have called them out twice and I must say I was very impressed on both occasions with the service I got. On renewing my policy I spoke to a lady called Tina who was very helpful and my renewal was straight forward thank you”
Helpful Report
Posted 4 years ago
Miss Leah Rogers
Verified Buyer
“Great product at a good price”
Helpful Report
Posted 4 years ago
Mrs Julie Higgins
Verified Buyer
“Great service over phone. Very helpful 👌”
Helpful Report
Posted 4 years ago
Mr M Sharp
Verified Buyer
“Being with auto national for years now thankfully I have only used the breakdown twice, but the service and timescale of their arrival was very good.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Helpful and was able to resolve the issue immediately”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“very good service”
Helpful Report
Posted 4 years ago
Mrs Lorraine Bower
Verified Buyer
“Claire helped me get a refund because by mistake l paid twice. Claire was very patient and understanding. I also explained that for the past 3 years I've never had any correspondence so I'd got out of date phone numbers. Claire has sorted that out too.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I’ve used them before so have decided to go back to them.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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