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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Jessica was very helpful and efficient on the phone when renewing my dad's policy. Everything was very easy and quick to complete. I've been with autonational for many years and wouldn't consider any other company for my breakdown cover. They've always been extremely efficient when the service has been needed and I think it's really good value for money.”
Helpful Report
Posted 3 years ago
Mrs Carolyn Sturgess
Verified Buyer
“up to now I have had very good service excellent when I broke down and had to be brought home but very bad trying to renew via E-mail tried for a week but all it said was OHPPs that they had a problem plus I received two sets of renewal paper through the post”
Helpful Report
Posted 3 years ago
Mr David Simons
Verified Buyer
“Easy to deal with and no wasted time”
Helpful Report
Posted 3 years ago
Mr John Hammerton
Verified Buyer
“excellent service easy to renew”
Helpful Report
Posted 3 years ago
Mrs Hui Ling Chen
Verified Buyer
“Prices competitive. Luckily I have never had to call them out, so I cannot comment on their service.”
Helpful Report
Posted 3 years ago
Mr K J Yule
Verified Buyer
“Very Good Service”
Helpful Report
Posted 3 years ago
Mrs Barbara Thornsby
Verified Buyer
“Excellent service when a breakdown is reported.”
Helpful Report
Posted 3 years ago
Mrs Wendy Wells
Verified Buyer
“Only had to call them out once before covid and were quick and efficient”
Helpful Report
Posted 3 years ago
Mrs D Branson
Verified Buyer
“Very efficient and friendly Website easy to use and phone answered relatively quickly”
Helpful Report
Posted 3 years ago
Mr Nigel Short
Verified Buyer
“great service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“This is not relevant as just renewed breakdown cover. No deliveries involved!!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent Service and very responsive when you need them most.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Telephone operator had a pleasant tone.of voice and manner”
Helpful Report
Posted 3 years ago
Mrs Eira Thompson
Verified Buyer
“Very helpful and clear service”
Helpful Report
Posted 3 years ago
Mr P M Burns
Verified Buyer
“very efficient and easy to deal with.”
Helpful Report
Posted 3 years ago
Mrs R E Greenall
Verified Buyer
“Samuel was the only assistant who was able to complete my telephone request renewal. The 3 previous assistants failed .”
Helpful Report
Posted 3 years ago
Mrs Gillian Riley
Verified Buyer
“Amy was very helpful at getting my policy renewed. Previously I had been online and the policy amount kept changing, once well below the quote and then above it. I stopped trusting online figures and phoned instead”
Helpful Report
Posted 3 years ago
Mr F Andrew
Verified Buyer
“Sam polite,precise and renewed my membership efficiently.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“very pleased with service”
Helpful Report
Posted 3 years ago
Mr M R Upton
Verified Buyer
“Lauren was very helpful and pleasant. Soon sorted my renewal.”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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