Auto National Reviews

Name: Auto National
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.77

4.8 Rating 10,617 Reviews

97 %

of reviewers recommend Auto National

Company Reviews

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Metrics

4.8

Based on 10,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jessica was very helpful and efficient on the phone when renewing my dad's policy. Everything was very easy and quick to complete. I've been with autonational for many years and wouldn't consider any other company for my breakdown cover. They've always been extremely efficient when the service has been needed and I think it's really good value for money.”

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Posted 3 years ago

“up to now I have had very good service excellent when I broke down and had to be brought home but very bad trying to renew via E-mail tried for a week but all it said was OHPPs that they had a problem plus I received two sets of renewal paper through the post”

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Posted 3 years ago

“Easy to deal with and no wasted time”

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Posted 3 years ago

“excellent service easy to renew”

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Posted 3 years ago

“Prices competitive. Luckily I have never had to call them out, so I cannot comment on their service.”

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Posted 3 years ago

“Very Good Service”

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Posted 3 years ago

“Excellent service when a breakdown is reported.”

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Posted 3 years ago

“Only had to call them out once before covid and were quick and efficient”

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Posted 3 years ago

“Very efficient and friendly Website easy to use and phone answered relatively quickly”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“This is not relevant as just renewed breakdown cover. No deliveries involved!!”

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Posted 3 years ago

“Excellent Service and very responsive when you need them most.”

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Posted 3 years ago

“Telephone operator had a pleasant tone.of voice and manner”

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Posted 3 years ago

“Very helpful and clear service”

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Posted 3 years ago

“very efficient and easy to deal with.”

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Posted 3 years ago

“Samuel was the only assistant who was able to complete my telephone request renewal. The 3 previous assistants failed .”

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Posted 3 years ago

“Amy was very helpful at getting my policy renewed. Previously I had been online and the policy amount kept changing, once well below the quote and then above it. I stopped trusting online figures and phoned instead”

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Posted 3 years ago

“Sam polite,precise and renewed my membership efficiently.”

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Posted 3 years ago

“very pleased with service”

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Posted 3 years ago

“Lauren was very helpful and pleasant. Soon sorted my renewal.”

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Posted 3 years ago

Auto National is rated 4.8 based on 10,617 reviews