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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Ms L Evans
Verified Buyer
“Excellent service received over the telephone from Melissa today renewing my policy. Helpful, concise and renewed within minutes. Have only had to use Auto National once so far, but found them quick to respond and managed to get me going again with little problem. Thank you.”
Helpful Report
Posted 3 years ago
Mr Sam Haughton
Verified Buyer
“Really easy + stress free experience on the phone, hugely appreciated Tina's professionalism and help as I had missed the renewal date. Helped me get back on track with it all. Thanks! :)”
Helpful Report
Posted 3 years ago
Mr Anthony Hodge
Verified Buyer
“I would just like to say thank you for the help and kindness shown to me today while renewing my Auto National breakdown cover. 5star Amy.”
Helpful Report
Posted 3 years ago
Mr John Kivlin
Verified Buyer
“Spot on, made sure I had everything I needed, good friendly service. Thanks.”
Helpful Report
Posted 3 years ago
Mrs Karen Whitehead
Verified Buyer
“A very good, reliable service at a fair price.”
Helpful Report
Posted 3 years ago
Mr Kenneth Eveson
Verified Buyer
“Very good renewal process. Phone answered quickly very good service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fortunately, I have not needed the services of Auto National this year but I do appreciate having membership should I have to ask for help”
Helpful Report
Posted 3 years ago
Mr Stephen Paice
Verified Buyer
“Two years ago i had to use Auto National twice the service was prompt, getting to me before the time estimated. My daughter used it last year because she could not remove the Tyre bolts. Again the response was prompt & the service & the politeness of the engineer was exemplary.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Policy renewed efficiently and easily over the telephone with Tina Customer Service Excellent but disappointing unable to do through website which was not working”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I contacted Auto National rescue by telephone to query my renewal policy. Antonya dealt with my query very efficiently. Great customer service!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt service when I have needed them for car issues. Spoke to someone on Monday who said I would be called back but wasn’t. However when emailed and followed up with a phone call the was dealt with efficiently.”
Helpful Report
Posted 3 years ago
Mr Steven Dores
Verified Buyer
“I am very pleased with auto national and the manner in which Tina dealt with my renewal over the telephone, it's nice to speak to an advisor with a sense of humour.”
Helpful Report
Posted 3 years ago
Ms Rose Cassidy
Verified Buyer
“I rate your service highly. Courteous & efficient always. Thank you”
Helpful Report
Posted 3 years ago
Mr Garry Pickup
Verified Buyer
“Renewal was easily completed”
Helpful Report
Posted 3 years ago
Mrs Jean Williamson
Verified Buyer
“Easily contactable by phone and polite and professional staff. Premium very reasonable.”
Helpful Report
Posted 3 years ago
Mr R Taylor
Verified Buyer
“quick ,concise, no problem to renew policy with amy”
Helpful Report
Posted 3 years ago
Mr C Thorpe
Verified Buyer
“Good admin, good service when you do break down and at a good price.”
Helpful Report
Posted 3 years ago
Mrs Sharon Dowling
Verified Buyer
“Assisted by Tina to review and renew my breakdown cover following problems online, and found her to be very thorough, informative and very polite through the whole process.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good service. Quick to renew policy. Very polite and helpful.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Helpful, clear & concise. Phone was answered relatively quickly which is very rare these days”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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