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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr William Athawes
Verified Buyer
“Quick and easy to renew policy - dealt with professional care and attention”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good telephone conversation, clear and well spoken, thank you Samuel.”
Helpful Report
Posted 4 years ago
Mr Michael Dunsby
Verified Buyer
“Extremely helpful and very polite.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very quick pick up on the phone and efficient service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I’ve been with AutoNational for a year. They have responded professionally and resolved a flat battery within the hour. I’ve just renewed my policy with them.”
Helpful Report
Posted 4 years ago
Mr Mark Deacon
Verified Buyer
“Always had excellent service from Auto National whether it be during one of the few occasions I have needed help whilst on the road or whenever I have spoken to the team to discuss my policy”
Helpful Report
Posted 4 years ago
Mr K Kennedy
Verified Buyer
“extremely helpful and patient, explained every thing I asked about.”
Helpful Report
Posted 4 years ago
Mr David Trout
Verified Buyer
“Renewal cost on website was greater than on renewal email document. This meant having to trouble your agents rather than completing the online renewal process. Otherwise the renewal was quick and straightforward.”
Helpful Report
Posted 4 years ago
Mrs W Vick
Verified Buyer
“the assistant was polite, friendly and helpful. after checking my details she took the payment in a matter of minutes. very efficient. fortunately i have not had need to call out Autonational Rescue for some years now but I remember when i did that the rescuer was very helpful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service from Jessica, all Question's professionally answered, made for a easy transaction.”
Helpful Report
Posted 4 years ago
Mrs Louise Peters
Verified Buyer
“Very helpful staff member who answered all my questions with ease.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Telephoned due to difference in renewal price between that shown in e-mail and that shown online. Daniella expained that website being updated, and that she could renew over telephone at price shown on renewal reminder. Very efficient and helpful.”
Helpful Report
Posted 4 years ago
Mrs Gillian Lines
Verified Buyer
“As I've been with yourselves for over 20 years( at a different address) I know the good service you give”
Helpful Report
Posted 4 years ago
Mrs Helen Houlbrook
Verified Buyer
“Very efficient, thank you!”
Helpful Report
Posted 4 years ago
Mr Robert Sanders
Verified Buyer
“Always helpful, got through on the phone quickly, solved a little issue over the premium in seconds, and had my renewal sorted super-fast.”
Helpful Report
Posted 4 years ago
Mr John Jolley
Verified Buyer
“no problem renewing by phone”
Helpful Report
Posted 4 years ago
Mr Stephen Brinsley
Verified Buyer
“Great tepehone renewal service. Quick, simple, and informative.”
Helpful Report
Posted 4 years ago
Mr H Stoney
Verified Buyer
“I have been with this company for several years now and have found the staff and service very helpful and good value for money. I have had to use the service a couple of times over the years and response was very good. They have an offer that is you cover two cars at the same time the second is eligible for 50% discount. I would highly recommend this company.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Polite and helpful.”
Helpful Report
Posted 4 years ago
Mr G Grice
Verified Buyer
“Just renewed over the phone, dealt with Amy and she was helpful and efficient.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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