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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Veronique Melvin
Verified Buyer
“polite staff”
Helpful Report
Posted 3 years ago
Mr Patrick Mitchell
Verified Buyer
“Excellent service. A short telephone call with Melissa, and that was me renewed for another year. Thank you.”
Helpful Report
Posted 3 years ago
Mr John Griffiths
Verified Buyer
“I had to renew my policy by telephone and had to get a callback because the lines were busy. Antonya renewed the policy efficiently and courteously and the documents arrived promply by email”
Helpful Report
Posted 3 years ago
Mr John Stanton
Verified Buyer
“I renewed my policy over the phone this morning having only to wait five mintes on hold. Igot through to daniella who dealt with my request in a efficient and professional manner. Would recommend anybody to use their services.”
Helpful Report
Posted 3 years ago
Mr R Bown
Verified Buyer
“Samuel was very efficient professional and friendly”
Helpful Report
Posted 3 years ago
Mr Steven Tan
Verified Buyer
“I have been insured with Autonational for 17 years, but have used them only once. When I did need them they fufilled their promise and collected my car from home when it broke down and took it to the garage. The service was quick and efficient.”
Helpful Report
Posted 3 years ago
Mr T Switzer
Verified Buyer
“Very quick renewal operator polite and helpful”
Helpful Report
Posted 3 years ago
Mr David Holt
Verified Buyer
“Been with youselves quite a few years now and have found you very efficient and helpfuland would recommend you to anyone. And sam was very helpful and proficient a credit to your company”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very friendly and helpful.”
Helpful Report
Posted 3 years ago
Mr Neil Featherstone
Verified Buyer
“Contacted Lisa by phone to renew my policy and update my details. Few simple security questions to answer . Job done .”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“great service”
Helpful Report
Posted 3 years ago
Mr Chris Lee
Verified Buyer
“Always have no issues”
Helpful Report
Posted 3 years ago
Miss Rachel Ainley
Verified Buyer
“Fantastic service from Tina, patient and lovely - thank you!”
Helpful Report
Posted 3 years ago
Mrs Lesley Hetherington
Verified Buyer
“Always good customer service and efficient. Good value.”
Helpful Report
Posted 3 years ago
Mr Patrick Anthony
Verified Buyer
“very friendly and helpful”
Helpful Report
Posted 3 years ago
Mrs Jean Spruce
Verified Buyer
“I was having problems renewing my policy online as the premium did not match the amount quoted on my renewal letter! I was due to pay circa £109 and there were differing amounts of £62 and £116 appearing! I rang the renewals line and spoke to Tina who processed my renewal and I received the paperwork in the post 3 days later so all resolved.”
Helpful Report
Posted 3 years ago
Mr Robert Richardson
Verified Buyer
“highly satisfactory”
Helpful Report
Posted 3 years ago
Mr Raja Shazad
Verified Buyer
“I tried to renew my breakdown cover online but kept getting a message saying system error so rang the helpline number and spoke with Antonya who was very polite and helpful and only took about 5 mins to sort everything out. Keep up the good work Antonya !”
Helpful Report
Posted 3 years ago
Mrs Linda Cummins
Verified Buyer
“Quite helpful”
Helpful Report
Posted 3 years ago
Mr Matthew Palmer
Verified Buyer
“Good, efficient service.”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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