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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Been using this for years. Brilliant service on the one occasional we called them out.”
Helpful Report
Posted 4 years ago
Mr P Layfield
Verified Buyer
“Efficiently handled”
Helpful Report
Posted 4 years ago
Miss S Cundari
Verified Buyer
“Thanks for your efficiency and friendliness!”
Helpful Report
Posted 4 years ago
Mrs Brenda Cochrane
Verified Buyer
“Nice and pleasant explained everything well”
Helpful Report
Posted 4 years ago
Mrs Jean Biddick
Verified Buyer
“OnlY called out once but arrived very swiftly. Excellent service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It would have been good if the on-line renewal worked, it was repeatedly, 'Oops something is wrong with our system'. The phone renewal was fine & relatively painless, except for attempting to upsell me something already on my policy. I didn't have to wait to speak with someone, & there was no multitude of menu options to navigate nor was there any voice recognition that doesn't understand a Scottish accent, so not bad considering. The human I spoke to understood me, so we conversed easily too.”
Helpful Report
Posted 4 years ago
Mr Paul French
Verified Buyer
“Always to date been happy with the services that Auto National and would suggest them to others as being good service provider”
Helpful Report
Posted 4 years ago
Ms Chloe Luxton
Verified Buyer
“excellent service”
Helpful Report
Posted 4 years ago
Ms Amanda Starkey
Verified Buyer
“I have always found Auto National very easy to contact and helpful when I do. I renewed by phone as I needed to change some details and the call handler was pleasant and efficient.”
Helpful Report
Posted 4 years ago
Mr Rafiqul Islam
Verified Buyer
“Excellent service, prompt response very reliable and friendly staff”
Helpful Report
Posted 4 years ago
Mrs Karen Rose
Verified Buyer
“The lady who dealt with my policy was extremely polite and courteous.”
Helpful Report
Posted 4 years ago
Mr P Edwards
Verified Buyer
“Autonational Rescue are very easy and efficient to deal with. And their recovery service is second to none.”
Helpful Report
Posted 4 years ago
Ms Uzma Jung
Verified Buyer
“Great service and amazing value for money. The operator was very helpful, polite and friendly.”
Helpful Report
Posted 4 years ago
Mr Brian Evans
Verified Buyer
“when i needed them ,the response was quick, and got me going again very quickly. very efficient. at a reasonable cost.”
Helpful Report
Posted 4 years ago
Mr Mark Rollins
Verified Buyer
“Efficient and friendly service”
Helpful Report
Posted 4 years ago
Mrs Irene Ellwood
Verified Buyer
“Really pleased with the service been given IE: rescue , and renewing.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent Service”
Helpful Report
Posted 4 years ago
Mr Richard Eagle
Verified Buyer
“Excellent telephone service but your app has been off line for my three previous attempts to renew our cover so not impressed with this at all. It’s unacceptable to waste your customers time like this. Wake up and smell the coffee before you loose your business. I will not use you again if this happens next year.”
Helpful Report
Posted 4 years ago
Mrs Joyce Burner
Verified Buyer
“Not needed for a long while that suits me but they are very good.”
Helpful Report
Posted 4 years ago
Mr Colin Keeble
Verified Buyer
“Very good renewal service”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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