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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Barry Bacon
Verified Buyer
“The operator was very pleasant clear and presise, in everything she said.”
Helpful Report
Posted 4 years ago
Mr Lukas Morley
Verified Buyer
“Samuel was very helpful and polite during the renewal of breakdown cover this morning. He explained everything I needed to know.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It was very easy to renew my policy, quick and efficient!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I have been with Auto national for over 15 years now and have always received excellent service. Fortunately, I have not had need to call on their services in the last few years but some time ago I did when another driver crashed into my car causing extensive damage. I was so impressed by the way my claim was dealt with that I resolved to stay with this company for the foreseeable future.”
Helpful Report
Posted 4 years ago
Mrs Anne Stanton
Verified Buyer
“The lady I spoke to was polite and efficient and my renewal went smoothly.”
Helpful Report
Posted 4 years ago
Mr John Hale
Verified Buyer
“Have been with autonational rescue many years. Excellent prices and not had to call out many times.”
Helpful Report
Posted 4 years ago
Mrs L Foster
Verified Buyer
“Jessica has been very helpful and thorough in advising us.”
Helpful Report
Posted 4 years ago
Mr P Benveniste
Verified Buyer
“No claim last year to comment on. Renewal with staff member Jessica went smoothly”
Helpful Report
Posted 4 years ago
Ms J Disborough
Verified Buyer
“Different price on webpage renewal to the emailed cost. However, this was explained to me by Daniella. One negative was the poor quality of the phone line. This has occurred in other call centre calls & believe it's due to internet connection working at home. Very distracting.”
Helpful Report
Posted 4 years ago
Mr Gary Bullivant
Verified Buyer
“We are always happy with the service we receive from Auto National every year, especially when we needed them in 2020, they were great”
Helpful Report
Posted 4 years ago
Mrs Pamela Gould
Verified Buyer
“answered the phone quickly”
Helpful Report
Posted 4 years ago
Mr Aeon Channer
Verified Buyer
“The service I received was very good because everything was well explained.”
Helpful Report
Posted 4 years ago
Mr P J Hunt
Verified Buyer
“We have three cars covered by our policy and it is good to know if a problem occurs Auto National will be around to help.”
Helpful Report
Posted 4 years ago
Mr Brian Fowler
Verified Buyer
“Quick and easy”
Helpful Report
Posted 4 years ago
Mr Stuart Scott
Verified Buyer
“Very easy to deal with, and as we have cover for four vehicles, an excellent price”
Helpful Report
Posted 4 years ago
Miss Stacey Currie
Verified Buyer
“Very good customer service, always happy to help and assist. Have now used this company for over ten years.”
Helpful Report
Posted 4 years ago
Miss Rita Weller
Verified Buyer
“daniella very efficient patient and courteous”
Helpful Report
Posted 4 years ago
Mrs G M Mansell
Verified Buyer
“Samuel was very helpful .”
Helpful Report
Posted 4 years ago
Miss Angela Hancock
Verified Buyer
“Very professional and helpful”
Helpful Report
Posted 4 years ago
Mrs Patricia Bulger
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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