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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Maureen Ashby
Verified Buyer
“Having not used your service over the past few years I am pleased that you have not increased my premium”
Helpful Report
Posted 4 years ago
Mrs B V Bingham
Verified Buyer
“Excellent service from you.”
Helpful Report
Posted 4 years ago
Miss Elizabeth Taylor
Verified Buyer
“Prompt efficient service when renewing policy. And the times I have had to use the breakdown service - always been helpful when contacting re breakdown and courteous when driver/truck arrives!.”
Helpful Report
Posted 4 years ago
Mr James Donohoe
Verified Buyer
“I have not yet had reason to call Autonational for a breakdown. The company have a good easy to follow web site which makes it so easy to renew policy, which is a great price for what they offer. When I have had reason to call their centre I have found the operators answer very quickly and are so polite.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very friendly and efficient service.”
Helpful Report
Posted 4 years ago
Mr David Boardman
Verified Buyer
“Very helpful patient & polite operator who took my call to renew, made it all a very painless process.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Danielle was Quick and efficient with my breakdown renewal on the phone”
Helpful Report
Posted 4 years ago
Mr Robert Higgins
Verified Buyer
“Lauren was quick to assess my requirements and kept the questions moving at a brisk rate: She was quick to assess the auditory problems that I/we had - meaning, that reception was poor for her until I moved room: The previous Auto Nat telephonist had not been so quick and contact was lost. Lauren was quick to recapitulate on a programmed sentence that I had not understood, as the content was new to me.”
Helpful Report
Posted 4 years ago
Mrs Joyce Sutton
Verified Buyer
“Very quick and helpful service”
Helpful Report
Posted 4 years ago
Mr Peter Green
Verified Buyer
“To renew my policy was seamless, very good”
Helpful Report
Posted 4 years ago
Miss Trudy Martin
Verified Buyer
“In these unprecedented times, wishing the company all the best.”
Helpful Report
Posted 4 years ago
Mr Howard Stoney
Verified Buyer
“Used this company for some years now and have been satisfied with the level of service and response. I have the basic package which is reasonably priced and has helped me on the rare occasions when I have had a breakdown.”
Helpful Report
Posted 4 years ago
Miss Louise Currie
Verified Buyer
“I have not yet needed to make use of my cover, but customer service staff have always been helpful at the renewal stage and the no claims discount is a great feature”
Helpful Report
Posted 4 years ago
Mr William John Bridger
Verified Buyer
“Very pleased first class service. Quick clear helpful information on the service and very polite.Thankyou. WJB”
Helpful Report
Posted 4 years ago
Mr Ian Rafferty
Verified Buyer
“A couple of years ago I needed rescuing and Auto National were very good and got us picked up and transported back safely , they were excellent.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It would be hard to find a service offering so much cover for so little cost.”
Helpful Report
Posted 4 years ago
Mr Christopher Allen
Verified Buyer
“Amy was very helpful and efficient”
Helpful Report
Posted 4 years ago
Mrs Tracey Sanzeri
Verified Buyer
“Claire was very friendly and helpful. She answered all my questions and my renewal was easy and quick. Great customer service 😊”
Helpful Report
Posted 4 years ago
Miss F Roberts
Verified Buyer
“Excellent customer service given by Melissa for Auto National. Very clear and polite on the phone.Thankyou.”
Helpful Report
Posted 4 years ago
Mrs Janet A Chester
Verified Buyer
“Quick and easy to renew, with all relative questions asked on the part of Melissa.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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