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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Linda Goodwin
Verified Buyer
“I’ve always had great service over many years. I had an occasion to call rather than go on line to renew my cover, glad I did! Amy was great! You can make first impressions just by the way the call is handled. Amy was courteous, professional but with a really nice attitude towards the customer. You feel the benefit when coming off the phone of satisfaction and being dealt with in such a nice way! Well done Amy Peter Goodwin.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good response been with with for along time. any breakdowns are responded to quickly .”
Helpful Report
Posted 3 years ago
Mr William Thompson
Verified Buyer
“Antonya was very helpful and polite. A credit to your company”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Customer service was very good”
Helpful Report
Posted 3 years ago
Mrs Jillian Popplewell
Verified Buyer
“Having been with you for a year I’ve not needed to have a call out. I am however quite confident that you will be there when/if needed. I was recommended to sign up with you.”
Helpful Report
Posted 3 years ago
Mr Ian Matheson
Verified Buyer
“Have been with this company for a number of years and have never let me down. Highly recommend them.”
Helpful Report
Posted 3 years ago
Miss Ruth Smallwood
Verified Buyer
“Jessica is fab! She speaks clearly and AutoNational are lucky to have her!”
Helpful Report
Posted 3 years ago
Mr Kevin Philp
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Seem a bit confusing on policy reference nos / admin and £ quotes etc, but pleasant staff help you get sorted in the end. Call out service experience has been good when used.”
Helpful Report
Posted 3 years ago
Miss Paula Brown
Verified Buyer
“Friendly and efficient great service”
Helpful Report
Posted 3 years ago
Mr Peter Brooker
Verified Buyer
“online was not available at this time.The new policy was quickly and easily completed over the phone”
Helpful Report
Posted 3 years ago
Mrs J Bryant
Verified Buyer
“All fine but I have not received a policy number but a delay to get through on the phone”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“When I phoned with my query about policy renewal I was advised that I would need a call-back. This came within a couple of hours of my initial contact, and my query was dealt with politely, calmly and comprehensively by the call handler Daniella, who then followed up quickly with an email to confirm the policy renewal. Very satisfied with the service received.”
Helpful Report
Posted 3 years ago
Miss Sue Winchester
Verified Buyer
“Very quick to renew my policy, no problems at all. Good service”
Helpful Report
Posted 3 years ago
Mr Dennis Lambert
Verified Buyer
“Had to used once very good service arrived on time told all my friends about the service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Have been with Auto National for many years. When needed were very helpful and I was impressed with the recovery driver's professional conduct. Good price. Will keep using them.”
Helpful Report
Posted 3 years ago
Miss Jenny Tyson-Berry
Verified Buyer
“Quick and easy service at competitive prices.”
Helpful Report
Posted 3 years ago
Mr A Callaghan
Verified Buyer
“I had reason to contact Autonational Rescue re a query I had on the renewal price. I spoke with Jessica and she immediately sorted out the issue and was apologetic about the error. Jessica was very professional and courteous and resolved my issue, thanks you.”
Helpful Report
Posted 3 years ago
Mr Anthony Jackson
Verified Buyer
“Superb total cover for years. Superb customer support as always. Amy rocked it today.”
Helpful Report
Posted 3 years ago
Mr John Clements
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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