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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Susan Cash
Verified Buyer
“Used them for many years. Good service”
Helpful Report
Posted 3 years ago
Mr J Heath
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Mr Peter Hunt
Verified Buyer
“Always there when needed”
Helpful Report
Posted 3 years ago
Mr Joseph Graham
Verified Buyer
“Your agent Amy was very polite and most helpful and very efficient.Thankyou”
Helpful Report
Posted 3 years ago
Miss J Spooner
Verified Buyer
“Customer service and breakdown recovery is superb. Keep up the good work”
Helpful Report
Posted 3 years ago
Mrs A Chappell
Verified Buyer
“good service”
Helpful Report
Posted 3 years ago
Mr Richard Brown
Verified Buyer
“A good Insurance which we have never used but we need it just in case - renewal was no problem but we chose a 'phone call and not on line - very quick and very efficient. If asked i would recommend.”
Helpful Report
Posted 3 years ago
Mr John Seddon
Verified Buyer
“always helpful staff”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very helpful”
Helpful Report
Posted 3 years ago
Mrs Sharon Gray
Verified Buyer
“I was pleased to get Samuels call as when I tried to renew my cover online, although the offer I had by email and letter was £15.85 the online offer was £40!! Samuel put my mind at rest and took my payment over the phone.”
Helpful Report
Posted 3 years ago
Mr Steve Simpkins
Verified Buyer
“Friendly and renewed my policy. However I called twice before and told I would receive a call back but didn't”
Helpful Report
Posted 3 years ago
Mr Leon Wolszczak
Verified Buyer
“Very clear instructions polite and professional”
Helpful Report
Posted 3 years ago
Mr M A Johnson
Verified Buyer
“Spoke to Amy this morning on the phone when renewing my breakdown cover she checked details before payment. Very helpful thank you malcolm.”
Helpful Report
Posted 3 years ago
Mr H Parris
Verified Buyer
“Good service, but had to renew over the phone as website was unavailable,”
Helpful Report
Posted 3 years ago
Mr M Lunn
Verified Buyer
“Very quick, easy renewal. Very efficient member of staff.”
Helpful Report
Posted 3 years ago
Ms Helen Reardon
Verified Buyer
“Auto National team deliver excellent service at a competitive price for the Total service. On the occasion I've needed assistance I can't fault the reassurance and care provided to get me on the road again or back home.”
Helpful Report
Posted 3 years ago
Mrs Tina Lowe
Verified Buyer
“We like the concept of using local tradespeople and have been customers of Autonational for over 20 years. Never let us down, even if our cars have!!!”
Helpful Report
Posted 3 years ago
Mr Anthony Knight
Verified Buyer
“Tina Hogan responded to a message I left at the switchboard to say that I was unable to renew my breakdown policy. She was very helpful and polite and quickly took me through the renewal process to ensure that our cars are covered for another 12 months. I was very impressed.”
Helpful Report
Posted 3 years ago
Mrs Sharon Clark
Verified Buyer
“Always a good efficient service. Friendly helpful staff and great value policy which covers all my needs. Thankyou”
Helpful Report
Posted 3 years ago
Mr Frank Burr
Verified Buyer
“i have been with auto national for about 15yrs, only had to call them out about 4 times i think the time i have been with them says it all, 100% peace of mind”
Helpful Report
Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews
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