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Auto Windscreens Reviews

3.6 Rating 1,078 Reviews
F
Happiness Grade
Read Auto Windscreens Reviews

About Auto Windscreens:

Auto Windscreens is a leading UK automotive windscreen repair and replacement company that works with top insurance and fleet management companies to deliver a fast, efficient service to motorists.

Through our dedicated UK contact centre and our nationwide fitting centre network, backed by an all-weather mobile fitting fleet, we deliver high-quality vehicle glass replacements and repairs.

Customer service and satisfaction are at our core and through innovation we streamline operations, ensuring the entire process, from reporting damage to getting your vehicle fixed, is hassle-free and cost-efficient for all involved.

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Refund - Difficult

22.22%
Industry Average
Stay well clear of this company, had booked a visit 2 weeks ago, they never turned up(said I should have gone to them), then they couldn’t come out to me because the fitter was ill, now been sat waiting since 9.16 this morning, it’s now 1.18 pm customer service said the screen was broken at there end and somebody would call me(nobody has called) I will be asking for a full refund as had to have two days off work so far ,Disgraceful
posted 4 years ago - A
Pity had to use them through Swinton Insurance - complaints lodged - awaiting outcome - asked for full refund.
posted 4 years ago - C Kevin
Called to explain the situation and was advised that we would receive a full refund, then received a phone call explaining that they had made a mistake and we would get a refund if we took out a screen replacement through our insurance, unfortunately Auto Windscreens aren't an improved installer (can't think why 🤔 🤔) and therefore it will cost us more to replace the screen.
posted 4 years ago - S
Cowboy company, Paid my excess of £75 and after waiting 7 days, I took a day of work only to be called on the day that the replacement windscreen was 'damaged ‘and that I had to wait another 5 days for a fitting. I requested a refund and an alternate company replaced my windscreen in 4 hours.
posted 5 years ago - A