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Auto Windscreens Reviews

3.6 Rating 1,075 Reviews
B-
Happiness Grade
Read Auto Windscreens Reviews

About Auto Windscreens:

Auto Windscreens is a leading UK automotive windscreen repair and replacement company that works with top insurance and fleet management companies to deliver a fast, efficient service to motorists.

Through our dedicated UK contact centre and our nationwide fitting centre network, backed by an all-weather mobile fitting fleet, we deliver high-quality vehicle glass replacements and repairs.

Customer service and satisfaction are at our core and through innovation we streamline operations, ensuring the entire process, from reporting damage to getting your vehicle fixed, is hassle-free and cost-efficient for all involved.

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B-

Customer Service - Good

74.29%
Industry Average
Good service
posted 3 years ago - A
Norwich branch Nothing too much trouble polite and informative guys there all very busy but didn't make us wait as we changed our home visit to a branch visit as it was really bad weather to to guarantee the screen was fitted we were offered to pop in to local branch. Only took 45 mins to fix glass cleared up in the car. Competitive price. Thankyou and keep doing what you are doing with the good workmanship and professional service.
posted 4 years ago - S Rogers Rogers
Repaired my chip on the windscreen in no time at all. Great service from start to finish and hassle free, can't ask for better, would highly recommend!
posted 4 years ago - A
Cant fault the service at all.
posted 4 years ago - F Fraser
Called my Insurance Company late on Friday night to report a smashed side window, was put through to Auto Windscreens who took all the details and would then contact me on Saturday with details of an appointment. As promised received a message on Saturday confirming the appointment for the Tuesday and a time slot. Updated on Monday evening again to confirm and then received a call Tuesday morning from the Technician to confirm his ETA, Called again when en-route and arrived, carried out the job perfectly, vacuumed the glass from inside the door and completed the job in around 1 hour making sure i was happy with the new window and the job - Seamless and really happy with the end result.. Good communications throughout and happy with the service - Thank you :)
posted 4 years ago - M
The customer service was excellent.
posted 4 years ago - D Atkinson
Excellent service it was easy process from beginning to end. They gave me a 2 hour time slot and sent a lovely polite young man to my place of work to fit it. Perfect job and excellent customer service. Thank you 😊
posted 5 years ago - S Winnan
Had my windscreen replaced here after it was vandalised. It was done and ready to drive away in an hour. And the very nice man also fixed my passenger window, which had come off its runner and kept falling down. Great service and staff. Highly recommend!
posted 5 years ago - D Rowson
Top Class job. I was busy at work the day I booked so the technician (Lee) came to my workplace and fitted the new screen to my van in less than the time they originally quoted. Friendly professional service.
posted 5 years ago - N