AUTODOC Reviews

Name: AUTODOC
Rating: 4.09

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

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AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought items ( this is the first time using Autodoc) Evri have damaged items in transit and have not delivered. It is impossible to get any sense from Autodoc “Chatbot” and we keep going round in circles. To say I’m frustrated is an understatement! I could have completed the repair in less time than I’ve spent online. Needless to say, I don’t have the parts I ordered, Autodoc have my money and Evri have a box of broken car components ( somewhere ) and I can’t speak to a human being from either organisation!”

Helpful Report

Posted 3 weeks ago

“It has been nearly a month since i placed my order. Evri lost the goods weeks ago, Autodoc are refusing to send out replacements for another week until "investigations" have been completed. They are requesting I pay again so they can send out the goods, absolutely ridiculous!”

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Posted 3 weeks ago

“Good choice of brands at keen prices Also Delivery times seem to have improved lately”

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Posted 3 months ago

“Quick service, easy to use web site, quick despatch and delivery, I highly recommend Autodoc”

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Posted 4 months ago

“Easy to find parts required and swift delivery. I don't go anywhere else.”

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Posted 4 months ago

“profesional”

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Posted 4 months ago

“fast delivery good product”

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Posted 4 months ago

“Bought a clutch kit from you and just did what it said fitted no problem Would definitely buy again and recommend you to my friends”

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Posted 4 months ago

“Only used autodoc once but it was a very positive experience and I will order from them in the future.”

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Posted 4 months ago

“Very happy with the parts”

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Posted 5 months ago

“Great quick service at great price will be back on the site again”

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Posted 5 months ago

“Arrived on time, 100% satisfied.”

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Posted 5 months ago

“Good price, quick delivery. Willuse again.”

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Posted 5 months ago

“The parts I ordered were delivered promptly and securely with great communication from the company to keep me abreast of when they would arrive.”

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Posted 5 months ago

“Arrived in time and did job perfectly.”

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Posted 5 months ago

“AUTODOC filled my order promptly. They arranged for prompt delivery. Also, AutoDoc have not abandoned effort to restock items not currently in stock.”

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Posted 5 months ago

“Great product availability and good prices. I would give them a 5 however it does take over a week for items to be shipped to the UK which is too long and I only buy from them if I am able to wait for the parts.”

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Posted 5 months ago

“Lots of stock at usually good prices. Cheaper than Euro car parts here in the UK, who have really taken their eye off the ball. Expect 1 wk delivery is the only downside.”

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Posted 5 months ago

“Had great service yet again with ordering very easy, really quick posting and great communication.”

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Posted 5 months ago

“Great service, product delivered as expected ! All good !”

Helpful Report

Posted 5 months ago

AUTODOC is rated 4.1 based on 1,097 reviews