AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

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“Fits perfect! Nice price!”

Helpful Report

Posted 3 years ago

Dear Mr Frost, Thank you for your high rating. We're happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Autodoc is a very good app to use to buy your parts from the are about 50% cheaper than the UK and it just takes under a week to get them from Germany 👍”

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Posted 3 years ago

Dear Ms Owen, Thank you for your kind feedback. We're pleased to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Very good service, easy to order, Quick delivery and good proces.”

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Posted 3 years ago

Dear Vlad, Thanks for sharing your positive feedback! It is much appreciated. We will be happy to see you among our clients again! Best regards, AUTODOC team

Posted 3 years ago

“Highly recommended, superfast delivery”

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Posted 3 years ago

Dear Mr Graves, Thank you for your kind feedback. We're pleased to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Very good , efficient and on time”

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Posted 3 years ago

Dear Brian Evans, Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 3 years ago

“Brilliant service and Item exactly as described. Best motor parts supplier i have ever used.”

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Posted 3 years ago

Dear Gian Luca Pellizzari, Thank you very much for your kind words. We will continue to delight you with high-quality service. Best regards, AUTODOC team

Posted 3 years ago

“Great service, very easy to use. Perfect!”

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Posted 3 years ago

Dear Luca, Thank you for your positive review. We're always at your disposal. Best regards, AUTODOC team

Posted 3 years ago

“Always fast delivery and good quality.”

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Posted 3 years ago

Dear customer, Thank you for rating us 5 stars! Glad to be of service. Best regards, AUTODOC team

Posted 3 years ago

“Excellent service. The items ordered were as described and delivered speedily.”

Helpful Report

Posted 3 years ago

Dear Brian, We appreciate you taking your time to leave us a review. It's very important for us to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“As usual I am amazed by the speed at which items arrive from Berlin and the fact that your products are good quality and cheaper than the prices charged by local suppliers.”

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Posted 3 years ago

Dear Mr Hanmann, Thank you for your kind feedback. We're deeply happy to be of a great service for you. Best regards, AUTODOC team

Posted 3 years ago

“Absolutely great”

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Posted 3 years ago

Dear Anatoliy Hristov, Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us. Best Regards, AUTODOC Team

Posted 3 years ago

“Great service every time. Easy part selection, plenty of manufactures/price options for each part & dependable delivery. AUTODOC is my ‘go to’ for all automotive parts.”

AUTODOC 5 star review on 22nd September 2021

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Posted 3 years ago

Dear Nigel Goodwin, It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review. Best Regards, AUTODOC Team

Posted 3 years ago

“My order and notifications proceeded well and delivery was on time, thank you.”

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Posted 3 years ago

Dear Brian, We really appreciate you taking the time to leave us a 5 star review, thank you. Best Regards, AUTODOC Team

Posted 3 years ago

“Ordered two shock absorbers for a Ford Kuga they arrived in 5 days and fitted the Same day. As described brilliant”

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Posted 3 years ago

Dear Mitchell, Thank you for your kind feedback. We're thrilled to know you're satisfied with the quality of the parts purchased. Best regards, AUTODOC team

Posted 3 years ago

“Great company to deal with”

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Posted 3 years ago

Dear Howard, Thank you for your positive feedback. It's very important for us to know you're pleased with our services. Best regards, AUTODOC team

Posted 3 years ago

“Thank you so much”

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Posted 3 years ago

Dear Dawid, Thank you for your kind feedback. We're happy to be of a good service for you. Best regards, AUTODOC team

Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

Dear Mr Collins, Thank you for your kind review, We're happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Like always nicely packed, good timing. Highly recommend”

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Posted 3 years ago

Dear Janusz, Thank you very much for your kind words. We will continue to delight you with a high-quality service. Best regards, AUTODOC team

Posted 3 years ago

“Will definitely be buying from these again quick delivery even tho im in the UK and they're based in Germany 100% will recommend”

Helpful Report

Posted 3 years ago

Dear Mr Coulson, Thank you for your positive feedback. It's very important for us to know you're satisfied with the services we provide. Best regards, AUTODOC team

Posted 3 years ago

“My purchase shipping and delivery when very smoothly there was no problems”

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Posted 3 years ago

Dear Mr Antoine, Thank you for sharing your positive experience with us. We hope to see you among our customers again! Best regards, AUTODOC team

Posted 3 years ago

AUTODOC is rated 4.1 based on 1,095 reviews