AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verry good parts fast delivery recommendet”

Helpful Report

Posted 2 years ago

Hi Marcin ! We are very glad that your cooperation with us has brought positive emotions. Our specialists are always ready to provide professional advice. Please, feel free to contact us again. Best regards, AUTODOC team

Posted 2 years ago

“Well priced shocks, good quality, job done 👍”

Helpful Report

Posted 2 years ago

Hello MR PAUL EDEN! Thank you for taking the time to leave a review of our company. Have a nice day! Best regards, AUTODOC team

Posted 2 years ago

“Good quality parts delivered promptly”

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Posted 2 years ago

Hi Mr INGRAM! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC team

Posted 2 years ago

“Very happy with all parts I received from autodoc . The parts are good quality and cheap .”

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Posted 2 years ago

Hi Kevin! Thank you for your emotional feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC team

Posted 2 years ago

“The Part was over two weeks arriving but I can overlook this because of the quality . Overall very impressed !”

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Posted 2 years ago

Hello! Please, accept our gratitude for your feedback and attention to our work. We are happy to know that you had a positive experience of cooperation with us. We wish you good luck on any road. Best regards, AUTODOC team

Posted 2 years ago

“Great value, great service, great product.”

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Posted 2 years ago

Hello Elliott! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*! Best regards, AUTODOC team

Posted 2 years ago

“They are slow to respond to messages. The spare parts were shipped quickly, however.”

Helpful Report

Posted 2 years ago

Hi Nikolaos ! Thank you for your feedback. We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC team

Posted 2 years ago

“Great staff best prices!!!”

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Posted 2 years ago

Hello George! We are very pleased to receive positive feedback from you! Good luck on any road. Best regards, AUTODOC team

Posted 2 years ago

“Great staff good service quality parts fair price”

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Posted 2 years ago

Hi Gerry! Thanks for your positive feedback! Feel free to contact us again. Best regards, AUTODOC team

Posted 2 years ago

“Good website with very good choice. Post charges to UK are excellent but slightly let down by the slowness of the carrier to the UK. In the UK is much quicker, that said I am happy with the overall service.”

Helpful Report

Posted 2 years ago

Hello! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with your purchase. Best regards, AUTODOC team

Posted 2 years ago

“As i said before shocking delivery time almost 3 weeks and paying a premium for delivery products good but cant work round delivery time delivery time was not down to local courier’s but at source in Germany”

Helpful Report

Posted 2 years ago

Hi David. Thanks for sharing your feedback. Our standard delivery times are 3-5 business days. We apologize for the inconvenience caused by the delivery of your recent purchase. We will contact the courier to clarify the situation and inform you of results. If you have any questions, feel free to contact us. Best regards, AUTODOC team

Posted 2 years ago

“Great service but long delivery time”

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Posted 2 years ago

Hello Michael! We want to thank you for your time and positive feedback! We will work on improving our service for you. Best regards, AUTODOC team

Posted 2 years ago

“Really good in every way 👍”

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Posted 2 years ago

Hi Guy Barry, Thank you for your positive feedback! We'll keep working in order to satisfy your needs and keep you as a happy customer! Best regards, Your AUTODOC team

Posted 2 years ago

“Very good perfect”

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Posted 2 years ago

Dear Tao Tony, Thank you for your positive feedback! We're pleased to know you're satisfied with our services. Best regards, AUTODOC team

Posted 2 years ago

“Really good item Brilliant customer service. Quick delivery, many thanks”

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Posted 2 years ago

Dear Mr Robin Dean, Thank you a lot for your kind feedback! It's a high pleasure for us to know you're satisfied with our services. Best regards, AUTODOC team

Posted 2 years ago

“Ordered a set of H&R lowering springs for my C63. Arrived promptly and very securely packaged. Would recommend Autodoc to anyone and would happily purchase from them again!”

Helpful Report

Posted 2 years ago

Hello! We are very glad that your cooperation with us has brought positive emotions. We look forward to seeing you in our online store. Best regards, AUTODOC team

Posted 2 years ago

“Good product very reasonably priced very helpful customer services and very speedy delivery thank you very match highly recommend you to friends and family”

Helpful Report

Posted 2 years ago

Hello Mark! Thank you very much for kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 2 years ago

“Excellent service,I would recommend them 👍”

Helpful Report

Posted 2 years ago

Dear Mrs Caroline Carrington, Thank you so much for your kind feedback. We're deeply happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 2 years ago

“Had what I needed on the shelf,delivered in good time, thanks”

Helpful Report

Posted 2 years ago

Dear Gari, Thank you for your kind review! We're happy to be of a good service for you! Your feedback is the best reward for us. Best regards, AUTODOC team

Posted 2 years ago

“Fantastic service very pleased with the experience and service would recommend this company to anyone”

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Posted 2 years ago

Dear Briam. Thank you for your positive review! It's a pleasure for us to know we've managed to be of a good service for you. Best regards, AUTODOC team

Posted 2 years ago

AUTODOC is rated 4.1 based on 1,095 reviews