AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, however, the time between order and delivery is to long. All good apart from that.”

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Posted 1 year ago

Hello! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Hello Kevin! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 1 year ago

“fast delivery. quality product. and good price.”

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Posted 1 year ago

Hello! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 1 year ago

“Using AUTODOC for long time and never have been disappointed. All stock are very good quality and very good price. Quick delivery. Highly recommended!!!!!! Will buy again and again!!!!!! Thank you AUTODOC!!!!”

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Posted 1 year ago

Hello! Thank you for your great and emotional feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 1 year ago

“Ok service. All on the time”

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Posted 1 year ago

Hello! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Great discounts upto 43% off. Takes about a week to come to the uk, happy with that. Good communication about delivery satus.”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Always best price,and even the delivery is not that long despite is coming from overseas”

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Posted 1 year ago

Hello Norbert! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 1 year ago

“I think Autodoc is fantastic, a couple of mistakes but thay sorted out that order in no time,it's a pity the orders take a bit of time but hopefully, they will sort that out but yes I will shop with Thayer company again.”

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Posted 1 year ago

Hello Jim! Thank you for your feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 1 year ago

“Wipers were delivered with added insurance. Good comme & good service”

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Posted 1 year ago

Hello! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 1 year ago

“All good thank you guys perfect 👍”

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Posted 1 year ago

Hello Neil! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Great site”

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Posted 1 year ago

Hello! Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Excellent in every way…my go-to for BMW parts, every time!”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Outstanding great on price and quick delivery”

Helpful Report

Posted 1 year ago

Hello! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 1 year ago

“Excellent price (both on product & shipping) and a quick delivery. Would recommend and buy again when required.”

Helpful Report

Posted 1 year ago

Hello! Thank you very much for your kind words. We will continue to delight you with high-quality service. Best regards, AUTODOC Team

Posted 1 year ago

“Service pice excellent”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“This is the second time I have purchased from autodoc for my old model car Mercedes Benz 2003 as I have faced difficulty to find my parts required in the market. Thanks autofocus for your support.”

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Posted 1 year ago

Hello! We are very glad that your cooperation with us has brought positive emotions. Our specialists are always ready to provide professional advice. Please, feel free to contact us again. Best regards, AUTODOC team

Posted 1 year ago

“Excelent company”

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Posted 1 year ago

Hello! Wow! What a photo! Thank you very much for the kind words. Please, feel free to contact us if you have any questions! Best regards, AUTODOC Team

Posted 1 year ago

“Decided to replace the rest of my Hydraulic lifters on a Alfa Romeo V6 Busso engine after only one had failed. My thoughts were if one had failed others may follow... Ordering process was simple via the App and checking on progress was easy too. Receipt of order was swift, considering it was from Germany to UK. Very happy with whole experience - Thank you Autodoc!”

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Posted 1 year ago

Hey Adrian! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 1 year ago

“I'm very happy thank you!”

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Posted 1 year ago

Hello! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Always have what I need when I need it”

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Posted 1 year ago

Hello! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

AUTODOC is rated 4.1 based on 1,095 reviews