AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased great quality”

Helpful Report

Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“I'm so glad I found Autodoc. I've been able to get every part for my cars. Even a couple that I couldn't find anywhere else. Every part was delivered quickly and fit perfectly. I would highly recommend Autodoc if your a car DIYer.”

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Posted 1 year ago

Hello Eric! Thank you for your great and emotional feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 1 year ago

“VERY competitive pricing across the whole range of products. Online app/account provides full details/specifications of parts to enable correct fitting. Good delivery times; expect goods to arrive within 3/4 working days from placing order. Slight criticism, carriage charges have increased somewhat-due to fuel prices?-and can be a large proportion of the total cost of a smallish order. Multiline orders should be made to offset this. Overall a good company to deal with and I would recommend them without reservation having used them successfully over a number of years for my vehicles.”

Helpful Report

Posted 1 year ago

Hi Martin! We are very glad that your cooperation with us has brought positive emotions. Shipping charges remain same as previously. Please, feel free to contact us again. Our specialists are always ready to provide professional advice. Best regards, AUTODOC team

Posted 1 year ago

“I purchased a new maf sensor which was the exact part number from auto doc and was a better price than other companies i tried and my car is running great again”

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Posted 1 year ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Perfect website, all spare parts available, best price”

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Posted 1 year ago

Hello Mahmoud! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 1 year ago

“Easy to order, got everything I needed and delivery was good too excellent service.”

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Posted 1 year ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Good parts,good service!”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Bought a lot of car parts from auto doc. Never let me down. Last time has some return,no problems at all. Money back into account shortly after. Top company,many thanks! Pleasure to doing business with Auto Doc!!”

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Posted 1 year ago

Dear Andrew! Thank you for your great and emotional feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 1 year ago

“great value”

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Posted 1 year ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Good service cheers”

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Posted 1 year ago

Hello! We want to thank you for your time and positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Excellent service, great website, and the right parts for your registration. Very competitive prices and fast delivery.”

Helpful Report

Posted 1 year ago

Hello! We are very glad that your cooperation with us has brought positive emotions. Our specialists are always ready to provide professional advice. Please, feel free to contact us. Best regards, AUTODOC team

Posted 1 year ago

“Excellent service and quality great web site.”

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Posted 1 year ago

Hello Richard! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 1 year ago

“Good service but the brake shoes are wrong”

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Posted 1 year ago

Hello Cliver! Thank you for your feedback. If you are looking for pare parts, please send us your car data (make, model, year of manufacture, VIN/Chassis number) and a list of needed spare parts on trust@autodoc.co.uk. We will select the best ones for you. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Quick delivery and parts there when you need them Thanks”

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Posted 1 year ago

Hello! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 1 year ago

“Good value for money 👍”

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Posted 1 year ago

Hello Epifanio ! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Great service and keeped up to date from start to delivery.”

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Posted 1 year ago

Hello! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 1 year ago

“Thé customer service team I called were very helpful. Well done for their efficiency”

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Posted 1 year ago

Hello! We are very pleased to receive positive feedback from our customers! Good luck on any road. Best regards, AUTODOC Team

Posted 1 year ago

“The parts I ordered came on time and were exactly the right ones. Because I ordered 2 parts on the same order, the delivery cost was effectively shared between them, making it a good deal.”

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Posted 1 year ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Great price and quick delivery.”

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Posted 1 year ago

Hello Dave! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Have used Auto Doc before, and never been dis-appointed! Delivery time is excellent, and quality of goods for the price is always competitive!”

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Posted 1 year ago

Hello John! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 1 year ago

AUTODOC is rated 4.1 based on 1,095 reviews