AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive prices.”

Helpful Report

Posted 2 years ago

Hello! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 2 years ago

“Excellent range and prompt delivery. Very happy.”

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Posted 2 years ago

Hello Andrew! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

“Brilliant service excellent web site with a extremely good selection of quality parts and very easy to use . Speed of dispatch and arrival at customers property is second to non . I live in the U.K. and revived my parts within 5 days inc weekends and considering that the distribution Center is in Berlin to me that’s fantastic . Excellent service and have & will recommend this company .👍😀”

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Posted 2 years ago

Hi Nick! hank you for your feedback. We are very happy to know that we were able to surprise and please you! We wish you good luck on any road. Best regards, AUTODOC Team

Posted 2 years ago

“So far autodoc service has been very good bordering on excellent.”

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Posted 2 years ago

Hello! Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team

Posted 2 years ago

“Very good”

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Posted 2 years ago

Hello Mihai! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 2 years ago

“Is ok..fast delivery”

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Posted 2 years ago

Hello! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 2 years ago

“An Excellent and Reliable Auto Parts serice”

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Posted 2 years ago

Hello Peter ! We are very pleased to receive positive feedback from you! Good luck on any road. Best regards, AUTODOC Team

Posted 2 years ago

“Excellent parts, delivered on time. All in all very good, will be using again.”

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Posted 2 years ago

Hello Mrs Gillian Mckewon! Thank you for your feedback! We're glad to know that our efforts are noticed. It is extremely important to us. We look forward to seeing you in our online store. Best regards, AUTODOC team

Posted 2 years ago

“Autodoc good parts good price as usual courier a great guy too but his HQ let him down with the 2nd drive shaft that sat on the shelf for several days...no harm done as its a personal car but you'd be screwing if it were customers'!”

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Posted 2 years ago

Hi Mike! Thank you for taking time to leave a review of our company. We keep working on improving our service for you. Have a nice day! Best regards, AUTODOC team

Posted 2 years ago

“Sold wrong switch after confirming it was for my 2007 madter 120. Came over packaged which then makes it way too expensive to return in original package. Bought correct switch from France at cheaper than it was to return the wrong one to yourselves!”

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Posted 2 years ago

Hi Mr B! We are sorry to know that your purchasing experience wasn't perfect this time. If you are looking for high-quality spare parts at attractive prices, feel free to send us your car data (make, model, year of manufacture, VIN/Chassis number) and a list of needed spare parts. We will select the best ones for you. Best regards, AUTODOC team

Posted 2 years ago

“Fast quick service, great pricing”

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Posted 2 years ago

Hello Kenneth! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

“Great price quality and delivery times .”

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Posted 2 years ago

Good afternoon, Mr Harvey Mainer! Thank you very much for the kind words. Please, feel free to contact us if you need any assistance. Best regards, AUTODOC Team

Posted 2 years ago

“Excellent service, fast delivery, very well packaged and excellent quality parts. Good price and excellent communication throughout the transaction. Highly recommended seller. 5 star seller.”

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Posted 2 years ago

Hello Stephen Ellis! Thank you for your positive feedback! We are more than glad to see you satisfied. Best regards, AUTODOC Team

Posted 2 years ago

“Parts fitted perfectly”

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Posted 2 years ago

Hi David! Thank you for your feedback! We look forward to seeing you in our online store. Best regards, AUTODOC team

Posted 2 years ago

“Good company to do business with have received my order thank you very much”

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Posted 2 years ago

Hello Frederick! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 2 years ago

“On time,quality parts”

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Posted 2 years ago

Hello Mihai! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

“Just what the DIY repairer needs in order to source his parts.The key to quickly referencing correct parts is in the structure of the screen menu.”

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Posted 2 years ago

Hi Steve! We are very glad that your cooperation with us has brought positive emotions. Please note that our specialists are always ready to provide professional advice. Best regards, AUTODOC team

Posted 2 years ago

“Highly recommended! Easy to find the item I wanted through the app, the transaction was smooth, as ordered just before a weekend, it was a reasonably prompt delivery a few working days later, mss as my thanks, great service.”

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Posted 2 years ago

Hi Richard! Thank you very much for your detailed feedback! It is much appreciated. We will continue to work only for 5*! Best regards, AUTODOC Team

Posted 2 years ago

“Well pleased, correct part supplied and fast service”

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Posted 2 years ago

Hey John! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

“Realy good price and product.”

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Posted 2 years ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 2 years ago

AUTODOC is rated 4.1 based on 1,095 reviews