AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, the best customer service ever experienced. Very professional”

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Posted 1 year ago

Hello Filip! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 1 year ago

“Good part 👏”

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Posted 1 year ago

Hello David! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“Very fast delivery and excellent packaging.”

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Posted 1 year ago

Hello! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5* Best regards, AUTODOC Team

Posted 1 year ago

“very good”

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Posted 1 year ago

Hello Robert ! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 1 year ago

“I'm always finding items on your site that are out of stock.. I understand this can happen but please can you make the OUT of STOCK sign more visible...”

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Posted 1 year ago

Hello Kim ! Thank you for your feedback. Please note that you can always contact us for support. We'll check if we have an alternative item for your car to help you to keep your car on top. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Delivery time is too long, I have purchased items from Germany a few days after my order with you and these items will be delivered before yours. I find this very frustrating. Otherwise you have good products at fair prices.”

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Posted 1 year ago

Hello David ! We are very pleased to read the sincere reviews. Thank you for choosing our company. Feel free to contact us for sharing more of your thoughts. We appreciate it. Best regards, AUTODOC Team

Posted 1 year ago

“Great company to deal with - brilliant range of parts and people fully committed to helping you solve your problems. Good prices too!”

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Posted 1 year ago

Hey Harry! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“One of the items ordered stated it fit my car through inputting my registration but it was wrong and returning items is a nightmare so im out of pocket.”

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Posted 1 year ago

Hello Darren! We are sorry for inconvenience caused. Please note that the final check for compatibility is possible only with the help of the OEN (Original Equipment Number). The descriptions of our products contain their technical specifications and OEN references to guarantee their compatibility with a certain vehicle. Before placing an order, you should check the OEN indicated in the description of the item. To return the goods it is required to fill out return request in your personal account or on our website. It would be no longer possible if return period has expired. Feel free to contact us at trust@autodoc.co.uk, if you have any questions. We are at your disposal and will be happy to help you. Best regards, AUTODOC team

Posted 1 year ago

“Excellent! I found Autodoc, quick and efficient and my part arrived very quickly as has been my previous experience.”

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Posted 1 year ago

Hello Justin ! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“No probs at all.items arrive in good time and alway what iv ordered..”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Brilliant ,knowledgeable and professional.”

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Posted 1 year ago

Hello! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, AUTODOC Team

Posted 1 year ago

“Great prices,products and service.”

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Posted 1 year ago

Hello Mr CLARKSON! Thank you for your positive feedback! Best regards, AUTODOC Team

Posted 1 year ago

“quick service and delivery but postage expensive ?”

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Posted 1 year ago

Hello Mr Philip Green! Thank you for your feedback. Please note that we offer shipping free of charge on big orders. Feel free to contact us at trust@autodoc.co.uk, if you have any questions. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“Awesome service, easy to use platform and quality spares”

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Posted 1 year ago

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC Team

Posted 1 year ago

“Very nice”

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Posted 1 year ago

Hello Florinel ! Thank you for your positive feedback! :-) Best regards, AUTODOC Team

Posted 1 year ago

“Quick delivery and right part and good price!”

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Posted 1 year ago

Hello! Thank you for taking time to leave a review of our company. Have a nice day! Best regards, AUTODOC Team

Posted 1 year ago

“The parts I needed were in stock and at a reasonable price. Makes me happy. They aren't fitted yet but all looks good. Thank you Autodoc. (More later)”

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Posted 1 year ago

Hey Michael ! We are very pleased to read the sincere reviews. Thank you for choosing our company. We are glad that you were satisfied with everything. Best regards, AUTODOC Team

Posted 1 year ago

“Great service from ordering to delivery, fitted in minutes of receipt”

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Posted 1 year ago

“Amazing prices”

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Posted 1 year ago

“Part order .d and delivered as per your shedrieal. No problems Very satisfied. Thanks. Ray.”

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Posted 2 years ago

Hey Raymond! Thank you very much for your time and appreciation. Best regards, AUTODOC Team

Posted 2 years ago

AUTODOC is rated 4.1 based on 1,095 reviews