AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,095 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and quality parts,good prices,fast prompt delivery”

Helpful Report

Posted 10 months ago

“ll ok I'm happy”

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Posted 10 months ago

“They were speedy and responsive to my email no delay,,Awesome”

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Posted 10 months ago

“Ordering of tge part was easy once I was able to give the car manufactures part number. The goods arrived 7 days after placing the online order. I do not like the bonus feature on the App it is not usuful and in my case I find it fustrating.”

Helpful Report

Posted 10 months ago

“Классная компания всегда заманчивое цены широкий ассортимент и быстрая доставка, спасибо, рекомендуем”

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Posted 10 months ago

“Ordered parts for my Focus ST, Quality parts at an excellent price ! Delivered earlier than expected from Germany.”

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Posted 10 months ago

“fast delivery and good product”

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Posted 10 months ago

“thanks guys”

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Posted 10 months ago

“great service. most parts available for my OPEL OMEGA”

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Posted 10 months ago

“All good! Thanks 👍”

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Posted 10 months ago

“Always the cheapest, and the fastest delivery..Recommended..”

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Posted 10 months ago

“First class service”

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Posted 10 months ago

“I've used Autodoc several times now, and each time I've been able to purchase parts at a good price (particularly when they have items discounted for a period). The delivery time has been consistently quick too. The app is simple to use and it's easy to find the parts you need. It's also useful to be able to check the OEM part number in the app, to make sure you're ordering the correct parts for your car.”

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Posted 10 months ago

“Excellent prices and availability. However postage costs a bit high”

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Posted 10 months ago

“Correct parts, arrived on time. Fair price.”

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Posted 11 months ago

“amazing and cheap”

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Posted 11 months ago

“I bought 2 front shock absorbers Monroe. I had to contact customer service. I can say that the service was very nice and they helped me solve the problem without any complaints.Thank you for people from custumer service 🙂”

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Posted 11 months ago

“Best price for my Volvo discs and pads on the web, delivery time good considering parts are shipped from Germany. Definitely recommend and certainly use again.”

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Posted 11 months ago

“Great prices fast delivery and that's with euro road blocks we'll done auto doc & ev ir”

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Posted 11 months ago

“as always, competetive pricing, a rich inventory of various products and to fit so many makes and models. excellent support services with very helpful how to video guides. would be helpfull if dates are known for when out of stock products will be available and also more stocks and items such as reconditioned gearboxes with mileage and time warranties”

Helpful Report

Posted 11 months ago

AUTODOC is rated 4.1 based on 1,095 reviews