“Was told I was getting a refund on Tuesday, it is now Friday and still no refund.
Also, they never answer their phone.
The products they sell are 10 out of 10.
Customer service is a generous 4”
“My purchase was exactly what I was looking for, it arrived in record time with no issues.Tracking provided me with delivery timing for the installation of the item.”
“Very poor, ordered basic filters over a month ago and still are a no show, ordered online due to convenience as I live rurally, still had to go to town to buy them anyway, couldn’t be more disappointed.”
“Very good to help find my missing Order ( Aust Post lost my Parcel )
I am getting a replacement ASAP.
I would recommend Autolink Parts
Very quick to look into my delivery problem.
Regards Richard.”
“Made an order from Trademe, I live in NZ, but this company is in Australia.
Turned out parts got lost in the mail. Emails weren't being responded to after days of chasing my order.
They did refund me after I made my 2nd call to them. Overall communication was a huge letdown.”
“Fantastic service. Super fast delivery and very good communication with updates on tracking and the customer service team are ready to assist with any issues. I will happily recommend and buy from you again.”
“Item never showed up, communicate with auto link is extremely delayed aswell as no help what do ever… still waiting on a refund…. 100% never shopping with auto link parts again.”
“I bought an item for a Kia Rio 1600 cc but it turned out that I selected the wrong model.I reordered the right part and it got lost in post,I rang to see what had happened to it.Autolink resent the part and I have just received it today.I would like to thank criss in sales for his prompt response in sorting out my order and his knowledge of the parts I requested.I look forward to dealing with autolink in the near future.Thanks again.”
