Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,579 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you need your spare parts, shop elsewhere because these guys claim 1-3 dispatch time but it's six days now and I believe they don't even have the items in stock!”

Helpful Report

Posted 1 year ago

“What a great experience!!! Rang to order a hi pressure cleaner and was more than surprised when the parts interpreter offered me a lower matching price and a trade discount as I have an automotive business. All this without even asking. This is old school way of conducting business. I will certainly be back!!!! Thanks and in 2 days I will using my new pressure cleaner that's getting delivered for $3.”

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Posted 1 year ago

“Subscribed with email to get a 10% discount on my purchase... wouldn't let me add the code in checkout. What's the bet i'll get a ton of junk mail though.”

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Posted 1 year ago

“Competitive pricing and the staff were excellent over the phone and in person.. Ordered specific item online and it was ready for pickup in 2 days.. Extremely satisfied and highly recommend Automotive Superstore.”

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Posted 1 year ago

“Good product range & prices. What more could you ask for.”

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Posted 1 year ago

“Great price, easy account set up, discount on first purchase. Will definitely utilise again”

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Posted 1 year ago

“The price is really good, hopefully the product also is”

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Posted 1 year ago

“Had been looking for wipers & found Automotive Superstore on Facebook. Much better price than others & the buying process was easy as.”

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Posted 1 year ago

“Had just what I wanted, at the right price so I was very pleased.”

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Posted 1 year ago

“Great prices, solid website. Good choices. Impressed.”

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Posted 1 year ago

“they had what I needed at a good price.”

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Posted 1 year ago

“Make an offer doesn't work. Filter is cheap and have good supplier brand”

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Posted 1 year ago

“Ordered three days ago. Nothing takes three days when it’s “in stock””

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Posted 1 year ago

“Good service great people”

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Posted 1 year ago

“Click and Collect takes 1 week to be ready. while all other stores do it within few hours.”

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Posted 1 year ago

“It arrived very late considering that it was supposed to reach me within 3 days at most”

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Posted 1 year ago

“very bad from shipping, to support to service to item. I will be coming in on n wednesday for an exchange or a refund. Very disappointed that i waited so long for my order just for it to come missing a key piece. Let alone my item being second hand when i paid full price. That’s unfair and unjust to me.”

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Posted 1 year ago

“Product was the wrong item. Contacted customer support without any response attempted to call no answer. DO NOT BUY FROM THESE SELLERS.”

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Posted 1 year ago

“Automotive superstore's use my vehicle parts selector completely flawed. Incorrect wipers sent twice. One would assume by using "Parts to fit My Vehicle", one would receive Correct parts. Alas upon receiving package I opened the blister pack to fit to my vehicle, to realise wipers were unsuitable for hook type wiper arm fitment. Despite Automotive Superstore's Parts selector's assurance they were specifically designed for hook type application. Save your money and time. I will be shopping elsewhere.”