Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 23rd December 2025

Brooke

Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

Automotive Superstore 5 star review on 18th October 2025

Anonymous

304

Anonymous

Anonymous // 01/01/2019

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English

“I amazed that automotive superstore has all the tune up parts for my old xf falcon van , and at great prices ,”

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Posted 2 weeks ago

“Always good, no problems”

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Posted 2 weeks ago

“So far so good can’t complain”

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Posted 2 weeks ago

“I was surprised how quickly my items were delivered I’m very happy with the product I have received”

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Posted 2 weeks ago

“Ordered Black Friday sales - multiple items. Order was slow to be dispatched. But quick to take your fund’s thought. When I got my delivery. Box was missing multiple items of the order , no shipping slip or explanation came with part order. A measurement of a business is how they regard their customers, and make things right when things go wrong. AS is lacking in this area. They a have a firewall type way of dealing with customers issues. Easy to take your money, but make it difficult to address an issue? 1300 number doesn’t allow you to speak to person directly about your order. Customer Service work Mon Friday only hours in this age🤔.They provide a mobile number to txt your issue to and they will get back to you . A lot of ping pong to get things resolved in the end. I don’t feel confident in buying high price point auto items from this business online sadly.”

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Posted 2 weeks ago

“Is all very easy work commemorative pricing”

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Posted 2 weeks ago

“Easy on line experience & pricing very competitive with other companies”

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Posted 2 weeks ago

“Good and Wide product range and the prices are reasonable.”

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Posted 2 weeks ago

“The website is easy to use. Ordered parts for Fiesta WZ was relatively painless, with many options for all budgets. But I only just ordered. Let's make sure they arrive in a timely fashion, in one piece/not damaged and as ordered! Lastly, fit the car. So this survey is a little premature - hence only three stars.”

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Posted 2 weeks ago

“Prices of parts good. Could use a loyalty program. Reasonably fast 7 day delivery in rural area”

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Posted 2 weeks ago

“I found it very easy to locate what i was looking for, and the description was very accurate. Thank you.”

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Posted 2 weeks ago

“Unbelievably efficient service, communication and delivery.”

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Posted 2 weeks ago

“Parts arrived very good quality Waiting to be fitted Website easy to navigate pricing good Freight and delivery excellent Would highly recommend 👍”

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Posted 2 weeks ago

“Good variety of products.”

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Posted 2 weeks ago

“Very easy to deal with. Have good products. Very affordable.”

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Posted 2 weeks ago

“Very helpful parts and freight”

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Posted 3 weeks ago

“Staff were very helpful to work out the correct parts and quantities for my job. Shipping was OK, ordered Tuesday morning, got shipped Thursday morning, and was delivered the following Monday morning.”

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Posted 3 weeks ago

“After placing order, boarded with emails from AS yet it is difficult to contact anyone to discuss the order”

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Posted 3 weeks ago

“Shipping costs seemed high compared to others”

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Posted 3 weeks ago

“Navigating the online store was easy. Had heaps of stuff and prices were well priced. Communication was great. I bought a head unit for my wifes Bf falcon now i am just waiting for it so i can install. Exciting my wife will be able to make hands free calls. Yea”

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Posted 3 weeks ago

Automotive Superstore is rated 4.4 based on 2,419 reviews