Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,581 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,581 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate around and find what you want with a minimum of fuss. As I’m in the area I’ll collect my parts from the store at Castle Hill..great staff and very helpful with difficult bits to find. Recommend them to all my friends who need to get stuff..5 stars....”

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Posted 2 years ago

“Ordered an exhaust gasket and it came stuffed in a bag like this. Pretty sure that’s not how gaskets should be packed. Not sure if it’s worth fitting a cracked gasket”

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Posted 2 years ago

Hi Kit, Sorry to see you have had an issue. I will have a manager contact you today and get this resolved asap.

Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Arrived in good time. Perfect fit. Great price.”

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Posted 2 years ago

“Excellent service and product thank you.”

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Posted 2 years ago

“Considering I ordered it on Monday and still haven't received it . There goes My long weekend I had be planning for months . Nothing like sitting home . So not impressed.”

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Posted 2 years ago

“Great friendly service both in store and online. There was a slight hitch as my order was placed in store and after 2 weeks I had to call to check on it and the warehouse had not placed the order. Soon after it was delivered and installed. There was a software error with the unit which I called about and they told me the manufacturer was aware and working on an update. Couple days later I was sent an email with the instructions on how to update this which did the trick. Would recommend and use Automotive Superstore again.”

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Posted 2 years ago

“Awesome place for servicing and hard to find parts!”

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Posted 2 years ago

“Price,postage,communication excellence on a level almost beyond belief 🙏🏼😊 honestly, cannot describe what a pleasure it has been to deal with these people and would recommend them to everyone 😊”

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Posted 2 years ago

“Everything great so far”

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Posted 2 years ago

“It's the service I receive is the major stand out with these guys.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Fast and prompt service. 👍👍”

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Posted 2 years ago

“Great service and postage. Thanks guys”

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Posted 2 years ago

“The supply was excellent, however the quality of mirrors was less than anticipated, although acknowledging a short-term solution was the guiding principle with purchase.”

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Posted 2 years ago

“Quick and professional”

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Posted 2 years ago

“Excellent service great price received item through post in less than 24 hrs”

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Posted 2 years ago

“I am confused as I still don't have the unit yet and you are asking me for a review.”

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Posted 2 years ago

“Great price and easy to deal with, unlike other retail online purchases like Repco”

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Posted 2 years ago

“It's wrongly described as driver side wiper while it's passenger side actually, also it should indicate that 2 different lengths wipers are required”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 1,581 reviews