Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,580 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery”

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Posted 2 years ago

Thanks for the feedback!

Posted 2 years ago

“At least they had the parts I required. Good website too. Easy to navigate.👍”

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Posted 2 years ago

Hi Neil, Thanks for the feedback. Happy to help anytime!

Posted 2 years ago

“What can i say,Excelent,Excelent,Excelent,have and will be back again,thank you.”

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Posted 2 years ago

Hi Stephen, Thanks for the feedback! Glad to have you as a customer. Happy to help anytime!

Posted 2 years ago

“Website is simple and easy to use found what I was after straight away even with postage way cheaper than elsewhere. Fast delivery too. Can't ask for more. No need to go looking in stores around me anymore just go straight here and get it delivered.”

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Posted 2 years ago

Hi William, Thanks for the feedback. Happy to have you as a customer. If you need anything in the future please feel free to reach out!

Posted 2 years ago

“The spark plugs supplied do not fit I have sent you email with details so far no reply”

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Posted 2 years ago

“I have had to communicate numerous times with your staff to sort out my head unit installation. I believe the head unit configuration for my particular vehicle required some tweaking in the parts list to suit. I am still awaiting on one final patch cable to arrive. The team at AS have been very responsive and helpful. I needed to do some research to determine I required an additional patch lead for the Alpine reverse camera which I believe is non standard and not in the list of the headunit package. Take note of this for the Alpine ILX 702D. I will post a follow up review once I have the unit installed if that is ok.”

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Posted 2 years ago

Hi Mark, Thanks for the feedback. If this is not sorted please reach back out as we want to get this resolved for you.

Posted 2 years ago

“Products were well priced and exactly as described. Delivery was prompt with no hiccups. All-in-all a good service.”

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Posted 2 years ago

“Wide range of items, great prices and fast delivery”

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Posted 2 years ago

“Needed information on the Noco range of battery jump starters. Staff was more than helpful in dealing with my query.”

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Posted 2 years ago

Hi Anthony, Thanks for the feedback. Glad we could help answer your questions!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Anthony, Thanks for the feedback. Happy to help!

Posted 2 years ago

“Very good service and quick delivery!”

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Posted 2 years ago

Hi Geoff, Thanks for the feedback. Glad it all has gone smoothly for you!

Posted 2 years ago

“Great! Really impressed with these guys! Sam in particular was super helpful. Thanks!”

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Posted 2 years ago

“Will buy from seller again if need be. Communication is under par, I called only to be put on hold for 20 mins, finally spoke to an adviser briefly then they disconnect the call. Goods arrived as described. Delivery and delivery time was good.”

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Posted 2 years ago

Hi Timo, Thanks for the feedback. Sorry that the experience was not as good as it should have been. I'm having a manager reach out to you to discuss this further.

Posted 2 years ago

“Great service, fast delivery and good products”

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Posted 2 years ago

Hi Guy, Thanks for the feedback. Happy to help anytime!

Posted 2 years ago

“Super fast turnaround great product, great packaging”

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Posted 2 years ago

Hi Trevor, Thanks for the feedback. Great to hear all has gone well. Happy to help in the future!

Posted 2 years ago

“Super speedy. Great service. 10/10”

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Posted 2 years ago

Hi Daniel, Thanks for the feedback! Hope we can help you again in the future!

Posted 2 years ago

“Very good communication an fast shipping. Even when they didnt have the exact part that i needed they added it to their system so i could add it to my order.”

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Posted 2 years ago

Hi Scott, Thanks for the feedback. Happy to hear we got this sorted for you!

Posted 2 years ago

“The place to be , perfect services”

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Posted 2 years ago

Hi Thuc, Thanks for the feedback!

Posted 2 years ago

“Easy online purchase and quick delivery”

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Posted 2 years ago

Thanks for the feedback Paul! Glad it all went smoothly!

Posted 2 years ago

“The service and delivery were absolutely first-rate. The Packaging was well done. The price was the best I could find. I would definately recommend Automotive Superstore to anyone that is looking for the products at the best price. Well done for a great experience.”

Helpful Report

Posted 2 years ago

Hi Len, Thanks for the feedback. Great to hear your experience was great. Always happy to help if you need anything in the future!

Posted 2 years ago

Automotive Superstore is rated 4.4 based on 1,580 reviews