Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,579 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering process, excellent prices and very fast delivery - really good service !!”

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Posted 11 months ago

“The website is simple to navigate and confirmation of correct fitment is spot on. Competitive prices also. Thanks guys.”

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Posted 11 months ago

“Excellent Service – Needed spark plugs and air filter for my wife’s car and used their parts finder based on the vehicle rego which made the selection easy. The parts were dispatched quickly and arrived in 2 days so I highly recommend using Automotive Superstore and will do again. Thanks”

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Posted 11 months ago

“Went onto your website, saw the 10% discount offer and followed th einstructions, got emails saying I was now a member and another that I successfully subscribed to your newsletter. When it came to ordering and finalisng payment and applying that code, it kept saying invalid code, whether I copied and pasted it in, or typed it by hand, same result. I rang and was told I needed to have an account first, but the instruction never mentioned that, so I missed out. THen, unlike others, I stioll haven't received any message that it has been sent out, nor could I find anything on your website stating that you had it in stock or not.”

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Posted 11 months ago

“Good old fashion customer service”

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Posted 11 months ago

“Great communication”

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Posted 11 months ago

“this is the first time ive dealt with them but they are certainly proactive”

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Posted 11 months ago

“Able to find exactly what I need for a good price.”

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Posted 11 months ago

“Quick postage, good price”

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Posted 11 months ago

“Good service and great range of products. Easy to use online ordering.”

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Posted 11 months ago

“The service is fantastic (Tony) communication with me and my package was even better thx you Tony”

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Posted 11 months ago

“Whilst the goods were easy to order, we had hoped it would be like e bay where goods are despatched same day. I had a person who was going to help me fit all this however because of the 3 day delay in despatch he has gone home. Dedpatch tome very disappointing.”

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Posted 11 months ago

“Frirndky,helpful staff. Hard to get through on the phone ? Need more staff”

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Posted 11 months ago

“Very good instore service, thank you!”

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Posted 11 months ago

“Very easy & very quick”

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Posted 11 months ago

“Had a wrong part issue. Was a little hiccup get an answer back . But once Tony was on the job all got sorted quickly and nothing was a problem.”

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Posted 11 months ago

“Feedback, wait till the order is received before asking for a review....”

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Posted 11 months ago

“Terrific help - Thank you! - in getting our brake rotors to us in time (overnight, via AUSPOST, in fact) for our mechanic's good work to be finished in time for our planned, overland trip.”

Automotive Superstore 5 star review on 7th February 2024

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Posted 11 months ago

“How stupid can it be??? Sold me a lock without a key! When i asked where is the key, they answered me back with a photo and encircled are small lettering of "key is not included" in the ad. Sense would dictate you to sell locks that will come with keys!!!! I almost fell out of my chair when i tead your reply!!!”

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Posted 11 months ago

“I still haven't received my order. Almost 3 weeks going to occur and still in transit. I am living in urban area. The product was processed and dispatched in almost 2 weeks after making an order.”

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Posted 11 months ago

Automotive Superstore is rated 4.4 based on 1,579 reviews