Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 1,579 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 1st February 2025

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy purchase and delivery was fast and item packed well... Cheers.”

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Posted 2 years ago

“very happy with the purchase,great price and quality have fitted them and work great”

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Posted 2 years ago

“Very fast delivery thank you”

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Posted 2 years ago

“That part(s) I required were in stock, fairly priced and were delivered to me in reasonable time.”

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Posted 2 years ago

“Online support started off well, but now I am receiving no support. I have a mechanic booked in on the 19th Jan to install exhaust and cannot get an ETA. Customer service stated product was in stock and have since learned it’s on back order. No live chat available through mobile site or online that I could find”

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Posted 2 years ago

“Im happy with my overall experience with automotive superstore”

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Posted 2 years ago

“Very easy to online transact with . Delivery was ultra fast and competitive prices on quality products . Over all , highly recommend”

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Posted 2 years ago

“I've used AS before but on new years day my partner's son cooked his Ranger. I thought okay I'm going to get it sorted. I tried other sites which I'd used before but their payment system's all failed and It would take a few days for them to get back to me.I just went from site to site AS,s system just worked and parts got here within a couple days. The AS site worked flawlessly no issues. I've since noted they're also the suppliers of products I normally buy overseas because I couldn't get them here so worth investigating I've no moved them up my list of site to try them first their prices are also competitive”

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Posted 2 years ago

“Happy with the service, will use again!”

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Posted 2 years ago

“The order was sent to my billing address, not the shipping address that was provided. This now requires a drive across town to collect. Unfortunately, this is not the first time that there has been a logistical issue with an order, with a previous one initially overlooked (to be fair, it was sent express post once I’d chased up to enquire about the status). I utilise all the usual suspects to provide my automotive needs (with price being the overriding selection criteria). So while I’ve had no issues with the actual items supplied by AS, my experience of a 25% “miss” rate on logistics will mean I’m very cautious about using them going forward.”

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Posted 2 years ago

“I tried another mob first and they were terrible , sending cheap faulty products but superstore were fantastic , right the first time , and quality products. ill be using them again.”

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Posted 2 years ago

“Great product at the best price! Easy to receive in the post. Thank you!”

Automotive Superstore 5 star review on 10th January 2023

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Posted 2 years ago

“Thank you very much for sending the oil trip tray”

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Posted 2 years ago

“Goods arrived in time and in good order”

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Posted 2 years ago

“First time ordering online and disappointed with customer service.Before ordering I called to ask which courier company it's used,and told that I have the option of choosing Courier Please company.After I put the order through I requested not to be shipped with Australia Post(also left a note of being shipped with Courier Please).Soon after I finish the order,I received an email with a tracking shipment with AusPost.I called immediately and was promised will be changed to a different courier company.Still the shipment was delivered buy Australia Post.Not happy,considering the many issues I had with this courier company.”

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Posted 2 years ago

“Great. Service and price easy tracking”

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Posted 2 years ago

“I only receive partial answers to my questions. It's been more than 40 days and I can't solve my order's issues. I find it very hard to communicate with the offices.”

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Posted 2 years ago

“Excellent Reliable Fast delivery Reasonable prices very competitive Best quality”

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Posted 2 years ago

“Very good communication and speed of delivery.”

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Posted 2 years ago

“Unbeatable price. Free postage. Quality products. What more do you need?”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 1,579 reviews