Shipping & Delivery
|
|
---|---|
On-time Delivery
|
Greater than
50%
|
Accurate & Undamaged Orders
|
Greater than
75%
|
Average Delivery Time
|
Within 14 Days
|
Customer Service
|
|
Communication Channels
|
Phone
|
Queries Resolved In
|
4 Days
|
Returns & Refunds
|
|
Returns Process
|
Difficult
|
Refunds Process
|
Could be better
|