Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and prompt service. Queries regarding cover were answered. Documents arrived by post as requested.”

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Posted 5 years ago

Hi Julia, Thank you for your comments and we are pleased to hear that you are happy with the overall customer service from Autonet. Kind Regards Carly

Posted 5 years ago

“Competitive pricing and easy to purchase insurance. Documents came through quickly and the whole process was a breeze!”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that you found the insurance easy to purchase at a competitive price. Kind Regards Carly

Posted 5 years ago

“Service was nob on, righto then.”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“Cheapest quote on compare the market , easy to use.”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to the price was competitive. Kind regards Mollie

Posted 5 years ago

“Great website”

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Posted 5 years ago

Hi Shaun, Thank you for the comments, we are pleased to hear the website was easy to use. Kind regards Mollie

Posted 5 years ago

“Amazing quote to insure my car and have my friend as a named driver!”

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Posted 5 years ago

Hi Charlotte, Thank you for the comments, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 5 years ago

“very easy to use competitive price and many features are added as standard so no hidden costs”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website easy to use. Kind regards Mollie

Posted 5 years ago

“Best value, all inclusive, fully comprehensive insurance for my personal van, not used for business use. Arranged easily and quickly with no fuss. Thank you.”

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Posted 5 years ago

Hi Martin, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 5 years ago

“Easy to use, easy to set up”

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Posted 5 years ago

Hi, Thank you for letting us know that your insurance was easy to set up. Kind Regards Carly

Posted 5 years ago

“Never go with these as they take your money without permission and then it takes them ages to give you your money back”

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Posted 5 years ago

Hi, Thank you for taking the time to get in touch and I am sorry to hear that you are unhappy. I have passed your complaint on to our Customer Services Department and someone will be in touch shortly. Kind Regards Carly

Posted 5 years ago

“Disgrace of a company, filled out details on Compare the Market. They took on my insurance then charged me to cancel it. Wasted days on the phone back and forward trying to resolve this and they just kept moving the goal posts. Avoid at all cost. I would like to give -10 stars”

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Posted 5 years ago

“The purchase went smoothly I had to get my own no claims proof”

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Posted 5 years ago

Hi Alistair, Thank you for your comments and we are pleased to hear that you found the online process easy, Kind Regards Carly

Posted 5 years ago

“Best value for money”

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Posted 5 years ago

Hi, Thank you for letting us know that the price of your insurance was competitive. Kind Regards Carly

Posted 5 years ago

“easy to do straight forward”

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Posted 5 years ago

Hi, Thank you for letting us know that your insurance was easy to set up with us. Kind Regards Carly

Posted 5 years ago

“Good price, easy and simple website, recommended”

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Posted 5 years ago

Hi, Thank you for the recommendation, we are pleased to hear that the price was competitive and that you found the website simple to use. Kind Regards Carly

Posted 5 years ago

“I have renewed with autonet insurance 3 years now for van insurance - always a competitive quote. I have spoken with them on the phone several times for any queries regarding the policy and amendments, and I am always impressed by their clear explanations, customer service and no phone line queuing.”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that the insurance premium was competitive and that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“Easy and efficient online”

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Posted 5 years ago

Hi, Thank you for your comments and we are pleased to hear that you found the online process easy and efficient. Kind Regards Carly

Posted 5 years ago

“easy to set up and a great deal to boot! can`t complain smart”

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Posted 5 years ago

Hi Steve, Thank you for letting us know that you found the insurance easy to set up. Kind Regards Carly

Posted 5 years ago

“The sheer audacity of this so called company definitely never use them..”

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Posted 5 years ago

Hi Luke, Thank you for taking the time to get in touch. I can see that someone has been in touch with you today and this is now resolved. If you have anything else you would like us to look into please do not hesitate to contact us. Kind Regards Carly

Posted 5 years ago

“Incompetent and unreliable insurance broker. This broker failed to pass the correct details of my insured vehicle to the insurance company. A claim I made was initially rejected by the insurance company and my policy was voided. This came as a direct result of the incompetence of Autonet Insurance services not correctly recording my insurance requirements. I would give them no stars if I could. If you don’t want the risk of problems with your insurance policy don’t use this company.”

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Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews