Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“its good insurance thank you”

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Posted 6 years ago

Hi Alan, Thank you for letting us know that you are happy with the insurance. Kind regards Carly

Posted 6 years ago

“Excellent service highly recommend them”

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Posted 6 years ago

Hi Amanda, Thank you for letting us know that you are happy with the service. Kind Regards Carly

Posted 6 years ago

“Ive been with Autonet for a few years now, even if i do a comparison site Autonet always comes out top for me a great company thanks again”

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Posted 6 years ago

Hi Stephen, Thank you for your comments, we are pleased to hear that you have chosen to insure with us again. Kind Regards Carly

Posted 6 years ago

“Easy purchase and good value”

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Posted 6 years ago

Hi Simon, Thank you for letting us know that your insurance premium was competitive and that the policy was easy to purchase. Kind Regards Carly

Posted 6 years ago

“The whole online experience,from searching for a quote , adding add ons to finally paying for the product was very easy to use.”

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Posted 6 years ago

Hi Anthony, Thank you for letting us know that you found the website easy to use. Kind Regards Carly

Posted 6 years ago

“Simple, affordable easy to change any details that may come up during my policy, the breakdown package is brilliant the recovery times are always less than 1 hour well worth the money! I would highly recommend autonet to family and friends”

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Posted 6 years ago

Hi Lauren, Thank you for your comments and for the recommendation. It is great to hear that the insurance premium was competitive and that you are happy with breakdown cover. Kind Regards Carly

Posted 6 years ago

“Took out policy, 2 weeks later received an email serving me one weeks notice to cancel my policy as I hadn't divulged a claim on the policy. The claim was actually a non fault claim, a letter from previous insurer was sent and they confirmed no further action required. In the upcoming weeks I received emails telling me the policy would be cancelled due to a fault I hadn't stated then that my DD would increase because of this claim. Every time I rang (6times in total) I was reassured it was in hand and would be sorted. Today after receiving another email stating my new DD mandate I was informed that £14.95 admin fee is being charged for failing to declare a claim. This has never been explained to me on any of the previous calls. Un be knows to me my husband has taken out a new car insurance policy and with autonet. He is experiencing the same problems and although he is still in the cooling off period has been told thee eis a £50 admin fee to get out of the policy! What a con! Everytine you ring you get told a different story and you have no faith in what you are being told. Do not take out a policy with this company if you want a straight forward no hassle policy”

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Posted 6 years ago

Hi Helen, Thank you for taking the time to get in touch and we are sorry to hear that you are unhappy. I have passed your details on to our Customer Service department and someone will be in touch to discuss this further. Kind Regards Carly

Posted 6 years ago

“Very helpful friendly company”

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Posted 6 years ago

Hi, Thank you for letting us know that you are happy with the Customer Service. Kind Regards Carly

Posted 6 years ago

“Not too happy with this company so far. Asked for policy to be sent by post and still not received it. How am I supposed to check all the details are correct ?”

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Posted 6 years ago

Hi, Thank you for taking the time to get in touch and I am sorry to hear you are unhappy. We have no reissued your documents via post so please allow 3-5 working days for these to arrive. Kind Regards Carly

Posted 6 years ago

“Quick and easy to complete and very good price”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that your insurance was quick and easy to purchase online. Kind Regards Carly

Posted 6 years ago

“used them for years always good and helpful good price too.”

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Posted 6 years ago

Hi Gemma, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“They are very good”

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Posted 6 years ago

Hi Derek, Thank you for letting us know are pleased with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Real easy to set up online with a good competitive price for comprehensive Insurance.”

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Posted 6 years ago

Hi, Thank you for letting us know you found it easy to set up online. Kind regards Mollie

Posted 6 years ago

“affordable Insurance..”

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Posted 6 years ago

Hi Raju, Thank you for the comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“If you do not like the hassle of sorting out insurance then look no farther. Auto net did ask me questions, but they asked the right questions. There was no continuenous questions pertaining to the same subject. For the right insurance go to Auto net.”

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Posted 6 years ago

Hi Kenny, Thank you for letting us know you are pleased with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“DO NOT PHONE THE 08444 NUMBER - ITS A SCAM They'll keep you on the phone for ages, cost me £20 to get a quote more than the online price. BUNCH OF CROOKS”

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Posted 6 years ago

Hi, Thank you for taking the time to get in touch. I have passed your details to our sales team and someone will be in touch to discuss this with you further. Kind Regards Carly

Posted 6 years ago

“Exellent service would use again”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet, it is great to hear that you are happy with the overall service. Kind Regards Carly

Posted 6 years ago

“Insured my car with Autonet insurance in just under 10 minutes, I had recently purchased the car and had forgotten to insure it, the prompt and great price allowed me to collect my car in time.”

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Posted 6 years ago

Hi Steven, Thank you for your comments, we are pleased that you are happy with the online service. Kind Regards Carly

Posted 6 years ago

“Top quality service good communication And good after sales advice”

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Posted 6 years ago

Hi Robert, Thank you for your comments, it is great to hear that you are happy with the overall Customer Service from Autonet. Kind Regards Carly

Posted 6 years ago

“Very happy with the service and the great deal that I received on my van insurance”

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Posted 6 years ago

Hi Calluna, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews