Name: Autonet Insurance
Rating: 4.46

“Can’t rate autonet from them stars as it doesn’t go low enough!!!. But you have to give them at least a 1🤬 -10 I was looking for , Not far off a scam, very unhelpful and liars to boot!!!, they insured me for a week then wanted more money, saying that the accident I had last year which was a hit and run, from a foreign van driver which wrote my car off, was my fault as I claimed on my own insurance for my car, ( I wasn’t insured with these cretins at the time.).”

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Posted 4 years ago

Hi John, Thanks for taking the time to get in touch. We are sorry to hear you aren't happy with our service following your online purchase. If you would like to raise this further please follow the link to our online complaint form; https://www.autonetinsurance.co.uk/complaints/complaints-online-form Thanks Annabel

Posted 4 years ago

“Very quick,helpful and easy service.”

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Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found the process quick and easy. Thanks Annabel

Posted 4 years ago

“Simple, quick, economical”

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Posted 4 years ago

Hi Martin, Thanks for telling us your thoughts. We are pleased you have found us simple to deal with and you are happy with the price. Thanks Annabel

Posted 4 years ago

“Very straight forward,no frustrating subset of questions.”

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Posted 4 years ago

Hi, Thanks for taking the time to write a review. We are pleased you found the process straightforward. Thanks Annabel

Posted 4 years ago

“Autonet have a website algorithm that up's the price if you leave the site and return..come back a day later - it drops. My Wifi dropped out 5 mins later the quote went up £85! They also hit you with a charge if you ever dare to claim a broken windscreen - an extra they are keen to add in but claim it and they add a penalty to EVERY future policy! NO OTHER insurer does this i have 5 vehicles with all different insurers... They count windscreen damage as a "claim" like others class as accidents. Phone lines can be incredibly hard to wade through too many options with long wait times (was as bad pre covid). Avoid if possible, only positive is the price. But after a year they wanted to up my policy by 800%! so i left at that time. They wouldn't negotiate. I have been driving 30 years with full no claims...”

Helpful Report

Posted 4 years ago

Hi Gary, Thanks for taking the time to get in touch. We are sorry to hear about your experience with us. If you would like us to look into this further please complete our online complaints form and our complaints team will review your details; https://www.autonetinsurance.co.uk/complaints/complaints-online-form Thanks Annabel

Posted 4 years ago

“Easy to set up and choose”

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Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found the process easy to complete. Thanks Annabel

Posted 4 years ago

“Can’t rate autonet from them stars as it doesn’t go low enough!!!. But you have to give them at least a 1🤬 -10 I was looking for , Not far off a scam, very unhelpful and liars to boot!!!, they insured me for a week then wanted more money, saying that the accident I had last year which was a hit and run, from a foreign van driver which wrote my car off, was my fault as I claimed on my own insurance for my car, ( I wasn’t insured with these cretins at the time.).”

Helpful Report

Posted 4 years ago

Hi John, Thanks for taking the time to get in touch. We are sorry to hear you aren't happy with our service following your online purchase. If you would like to raise this further please follow the link to our online complaint form; https://www.autonetinsurance.co.uk/complaints/complaints-online-form Thanks Annabel

Posted 4 years ago

“Can’t rate autonet from them stars as it doesn’t go low enough!!!. But you have to give them at least a 1🤬 -10 I was looking for , Not far off a scam, very unhelpful and liars to boot!!!, they insured me for a week then wanted more money, saying that the accident I had last year which was a hit and run, from a foreign van driver which wrote my car off, was my fault as I claimed on my own insurance for my car, ( I wasn’t insured with these cretins at the time.).”

Helpful Report

Posted 4 years ago

Hi John, Thanks for taking the time to get in touch. We are sorry to hear you aren't happy with our service following your online purchase. If you would like to raise this further please follow the link to our online complaint form; https://www.autonetinsurance.co.uk/complaints/complaints-online-form Thanks Annabel

Posted 4 years ago

“Very competitive prices friendly telephone staff what's not to like”

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Posted 4 years ago

Hi Steve, Thanks for taking the time to leave a review. We are pleased that you found us competitive and our team friendly. Thanks Annabel

Posted 4 years ago

“Very swift and easy to apply”

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Posted 4 years ago

Hi Mike, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“very good communication taking into account the covid situation, well done.”

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Posted 4 years ago

Hi Micky, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“It’s my first time ,when I use this company to ensure my car.Always the lowest price”

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Posted 4 years ago

Hi Olga, Thanks for taking the time to share your thoughts with us. We are happy you find us competitive. Thanks Annabel

Posted 4 years ago

“very easy to set up”

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Posted 4 years ago

Hi Michael, Thanks for taking the time to let us know your thoughts. We are pleased you found it easy to set up with us. Thanks Annabel

Posted 4 years ago

“Excellent to deal with and covers all events. Many Thanks.”

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Posted 4 years ago

Hi John, Thanks for taking the time to let us know what you think. We are pleased you are happy with the cover and found us excellent to deal with. Thanks Annabel

Posted 4 years ago

“Excellent price”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch with us. We are happy you are pleased with the price. Thanks Annabel

Posted 4 years ago

“Best price on the net well pleased👍👍”

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Posted 4 years ago

Hi Steve, Thanks for taking the time to leave a review. We are happy that you are happy with the price and you are pleased too. Thanks Annabel

Posted 4 years ago

“If there was an option for 0 stars I would click that.”

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Posted 4 years ago

Hi Chris, Thanks for taking the time to get in touch. We are sorry to hear you aren't happy. If you would like us to look into this further please complete our online complaints form and we will be in touch; https://www.autonetinsurance.co.uk/complaints/complaints-online-form Thanks Annabel

Posted 4 years ago

“Easy to use and efficient”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are happy you found us easy to use and efficient. Thanks Annabel

Posted 4 years ago

“very easy to apply and great price”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased that you found the application easy and happy with the price. Thanks Annabel

Posted 4 years ago

“Price was the best I could get and using the website was easy.”

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Posted 4 years ago

Hi Vineet, Thanks for taking the time to leave a review. We are pleased you are happy with your price and found the website easy to use. Thanks Annabel

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Autonet Insurance Reviews