Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Effortless renewal and competitive prices!”

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Posted 6 years ago

Hi Tony, Thank you for the comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“A very easy site to get into and there price was very reasonable, a lot cheaper than my previous insurers I'm glad I made the change.”

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Posted 6 years ago

Hi John, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Very happy with my year quote for my VW. Best quote around and with very good cover. No brainer”

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Posted 6 years ago

Hi Lisa, Thank you for your comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“This policy appears to have virtually everything one requires in car insurance and at a reasonable rate”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Price increase from original quote by £15 with no explanation. Told I had to phone to verify details and ended up with a £15 mobile phone bill for my trouble so £30 over the original price! They have a cheaper phone number but only for those wanting to renew policies who they’re making enough money on anyway.”

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Posted 6 years ago

Hi Matt, Thank you very much for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received. I have passed your comments on to our customer service team who will be in touch accordingly. Kind regards Mollie

Posted 6 years ago

“Excellent quote - beat other rivals by a mile with cover just as good. No fuss to arrange and very straightforward.”

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Posted 6 years ago

Hi Paul, Thank you for the comments, we are pleased to hear you found the policy straightforward to arrange. Kind regards Mollie

Posted 6 years ago

“I had a few problems with my quote, but after a quick call to one of your team query solved excellent service.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Somehow the incorrect address was applied to my policy , not to worry I thought I have only just paid for it 15mins earlier and the policy didn't actually start for over a week . How Wrong I was …£25 to cancel a policy that hasn't actually even started or £225 extra for the different address. What a Rip - Off . They won't budge on that ..not interested .. Dread to think what making a claim would be like ..its not worth the risk. Look elsewhere and check the hidden fees and charges with a fine tooth wotsit or your get done.”

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Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received. I can see since leaving your review your issue has be resolved, if you have any further issues please don't hesitate to contact us. Kind regards Mollie

Posted 6 years ago

“Excellent service. Would recommend to anyone.”

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Posted 6 years ago

Hi Patrick, Thank you for your recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“very happy always keeps us informed”

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Posted 6 years ago

Hi Barry, Thank you for the comments, its great to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“A saving of over £500 on car insurance, even though I had been with my previous provider for over 16 years! wish i'd switched sooner and saved £££££!”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“Just started wi th them, good value quote and easy to use site.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“Great service - great price”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“The advisor was very helpful when I contacted them and very prompt with my renewal .”

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Posted 6 years ago

Hi Margaret, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Changing to Autonet was simple and they offered a good rate.”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Very easy to use and cheapest price found :)”

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Posted 6 years ago

Hi Cheryl, Thank you for the comments, its great to hear you are happy with the service from Autonet and the price competitive. Kind regards Mollie

Posted 6 years ago

“Excellent service provided, nothing more to add.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Very competitive prices 👍🏽”

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Posted 6 years ago

Hi Lucas, Thank you for your comments, its great to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“Can't believe how poor Autonet insurance are. Everything went well, I had insurance on my van. All they needed was confirmation from my old insurance company of no claims. I emailed this to them received an email thanking me for forwarding this on and that they were dealing with it and putting things in to place. I then receive a letter informing me that they had cancelled my insurance as they had not received my no claims. They also informed me that they was charging me over £100 for the couple of days insurance that I had. This is an absolute joke. As I could not get through on the telephone I have sent many emails but no reply.”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received. I have passed your comments on to our customer service team who will be in touch accordingly. Kind regards Mollie

Posted 6 years ago

“Really easy use and clear information.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear the process was easy to complete. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews