Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to share your review with us. We are pleased you found the online process easy. Thanks Annabel

Posted 3 years ago

“Ref 3827473 The home insurance was easy to set up and offered good value for money.”

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Posted 3 years ago

Hi R Bowen, Thanks for taking the time to leave a review. We are pleased you found the set up process easy and offered good value for money. Thanks Annabel

Posted 3 years ago

“Absolutely dreadful! After finding a very competitive quote through a comparison site, we went on to take the policy. We have had nothing but trouble - three letters threatening us with cancellation - each time have rang them straight away and given them the information they have needed - yet another letter to cancel - another phone call - and so it goes on. Tonight, the final straw - yet ANOTHER letter to cancel - so I rang immediately - they said there was a 'spelling mistake' from a previous insurer on some information we had sent therefore it was 'void'. This information had first been sent through when the original policy was taken out and in no correspondence or phone calls has this been told to us until today - when they have cancelled our policy. the people on the other end of the phone were rude and, after going through all of this in detail, I said I wanted to complain - she asked what about????? NEVER AGAIN!”

Helpful Report

Posted 3 years ago

Hi Sarah, Thanks for taking the time to get in touch with us. We are sorry about this experience with us. We have passed this review to our complaints team in addition and they will be in touch shortly. Thanks Annabel

Posted 3 years ago

“very good handle my query very well would recomend”

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Posted 3 years ago

Hi Len, Thanks for taking the time to share your review with us. We are pleased that you were happy with how we handled your query. Thanks for recommending Autonet! Annabel

Posted 3 years ago

“Very efficient”

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Posted 3 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found us efficient. Thanks Annabel

Posted 3 years ago

“it was quick and easy to access insurance on line and it was very competitively priced”

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Posted 3 years ago

Hi, Thank you for letting us know you found the process quick and easy to complete. Kind regards Mollie

Posted 3 years ago

“Glad to be back with Autonet Insurance ,so much easier than all the others.”

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Posted 3 years ago

Hi John, Thanks for taking the time to let us know your thoughts. We are pleased to have you back with us. Thanks for letting us know we are easy to deal with. Annabel

Posted 3 years ago

“Very reasonably priced. Renewal quote from other insurer was £585 got cover from autonet at £208. Inclusive of legal and breakdown.”

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Posted 3 years ago

Hi George, Thanks for taking the time to leave a review. We are pleased that you are happy with the price we offered and we helped to make you a saving. Thanks Annabel

Posted 3 years ago

“Great deal with usual optional extras included in the price.”

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Posted 3 years ago

Hi Ms Croxford, Thanks for taking the time to leave a review. We are pleased you are happy with the price and cover. Thanks Annabel

Posted 3 years ago

“It was so easy to insure withAutonet. The quoted price was cheaper than the comparison site I found them on. So very pleased”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you are happy with the price we offered and found us easy to deal with. Thanks Annabel

Posted 3 years ago

“Easy to set up and a good price”

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Posted 3 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 3 years ago

“I found the quote good, easy to go through online, very useful”

Helpful Report

Posted 3 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 3 years ago

“Reasonable prices site ok to fill information in”

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Posted 3 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 3 years ago

“I would like to thank everyone who helped me to select the car insurance that I needed. I would also recommend you to anyone”

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Posted 3 years ago

“It was guick to do on Internet. My printer down at minute so I ask to post paper work hear in 2 days. Thanks”

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Posted 3 years ago

Hi David, Thank you for the comments, its great to hear you found the process quick to complete. Kind regards Mollie

Posted 3 years ago

“Excellent service from Autonet, very efficient process from start to finish. One very happy driver with a cheaper car insurance policy”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to share a review. We are pleased you are happy with our service and price for your needs. Thanks for letting us know! Annabel

Posted 3 years ago

“good competitive quote”

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Posted 3 years ago

Hi John, Thanks for taking the time to share your thoughts with us. We are pleased you found our quote competitive. Thanks Annabel

Posted 3 years ago

“A very good product and helpful staff.”

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Posted 3 years ago

Hi Neil, Thanks for taking the time to let us know your thoughts. We are pleased that you found our team helpful and are happy with the product. Thanks Annabel

Posted 3 years ago

“Always loved this company. Great when dealing with new customers. Occasionally haven't always had the best deals to keep my business when shopping around over the years. But glad to be back”

Helpful Report

Posted 3 years ago

Hi Julie, Thanks for taking the time to share your review with us. We are pleased to have you back with us. Thanks Annabel

Posted 3 years ago

“Very easy to use and good pricing. Great”

Helpful Report

Posted 3 years ago

Hi Julie, Thanks for taking the time to write a review. We are pleased that you found us easy to use with a good price. Thanks Annabel

Posted 3 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews