Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never ever take a policy from this bogus insurance company. In this 21st century, without sending an email, communicated via post letters (they say), however, we haven't received any letters. They cancelled the policy, without even contacting us, and very conveniently deducted 268 pounds. This is not professional behaviour before the policy is cancelled, they should make sure that the customer is informed. I am totally gutted at such irresponsible behaviour. This is not acceptable.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to get in touch, we are sorry to hear you aren't happy, I have passed your details on to our complaints team and someone will be in contact shortly. Kind regards Mollie

Posted 4 years ago

“easy to purchase and pay and very well priced”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“excellent service and a very good price”

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Posted 4 years ago

HI, Thank you for letting us know you were happy with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“This is the first time I use your services, I think everything will be fine because I have heard a lot of good about you.”

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Posted 4 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“Very easy to negotiate the website,,good”

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Posted 4 years ago

Hi, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 4 years ago

“I chose my car insurance with Autonet on the OneCall website. Autonet gave me everything I wanted in a Comprehensive Car Insurance at the best price. It was extremely straight forward to buy online and I am delighted.”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process straight forward. Kind regards Mollie

Posted 4 years ago

“easy to navigate not too much additional clicking to do. Policy seemed easy with good breakdown cover all included... bought trough a comparison site i got free excess cover too...”

Helpful Report

Posted 4 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website easy to navigate. Kind regards Mollie

Posted 4 years ago

“It was quick and easy and the price was very good”

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Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you that you found the process quick and easy with a good price. Thanks Annabel

Posted 4 years ago

“Very good correspondence..”

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Posted 4 years ago

Hi Peter, Thanks for taking the time to leave a review. We are pleased you are happy with our correspondence. Thanks Annabel

Posted 4 years ago

“Thank you very much for the good service and continued good price for my insurance. It is very much appreciated. Customer ref no 3217532”

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Posted 4 years ago

Hi Khalid, Thanks for taking the time to share your thoughts. We are pleased that you have had a good service level with us and are happy with the price. Thank You! Annabel

Posted 4 years ago

“Very easy to change to”

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Posted 4 years ago

Hi Crystal, Thanks for taking the time to share your thoughts. We are pleased that you found the process easy. Thanks Annabel

Posted 4 years ago

“Easy to fill in details on internet , great cover for a reasonable fee”

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Posted 4 years ago

Hi Chris, Thanks for taking the time to leave a review. We are pleased you found the process easy to fill in online with great cover. Thanks Annabel

Posted 4 years ago

“This being my first car insurance for many many years, I cannot as yet form an opinion. Rating is for sending purposes only. As of today's date, I have yet to receive the paper version of my policy.”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your rating on your policy so far. In regards to your documents I have passed this over to the relevant team who will contact you shortly. Thanks Annabel

Posted 4 years ago

“Very helpful and friendly staff happy to be a ongoing customer”

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Posted 4 years ago

Hi Mark, Thanks for taking the time to leave a review. We are really pleased you found our team friendly and helpful. Thank you for your custom! Annabel

Posted 4 years ago

“My cheapest car insurance ever!Documents send by post.Excelent”

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Posted 4 years ago

Hi Martin, Thanks for taking the time to let us know what you think. We are pleased you are happy with the delivery options and the cost. Thanks Annabel

Posted 4 years ago

“Excellent hassle free service”

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Posted 4 years ago

Hi Keith, Thanks for taking the time to get in touch. We are pleased you got an excellent service with us. Thanks Annabel

Posted 4 years ago

“Excellent service paperwotk arrived quickly”

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Posted 4 years ago

Hi, Thank you for letting us know you were pleased with the service from Autonet. Kind regards Mollie

Posted 4 years ago

“Very good thanks”

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Posted 4 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“Good value for money. Easy to navigate site.”

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Posted 4 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 4 years ago

“Set up really easy reasonable quote”

Helpful Report

Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews