Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with, amazing price, quick and easy transaction”

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Posted 7 years ago

Hi Gary, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“All good no problems nice and smooth”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Good value for the amount in the policy. Easy to use.”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“EFFICCIENT”

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Posted 7 years ago

Hi Peter, Thank you for letting us know that you are pleased with the efficient service from Autonet. Kind regards Nicola

Posted 7 years ago

“Autonet insurance catered for all my requirements in a competent way, with a great value quotation.”

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Posted 7 years ago

Hi, Thank you for letting us know how pleased you are with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Easy, seamless service. Much easier than I have experienced from other companies in the past. I needed to query something and my query was dealt with quickly and efficiently. I wasn’t kept on hold and I was put through to a human without the need to talk to a computer. Excellent customer service lyfia”

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Posted 7 years ago

Hi Lydia, Thank you for your comments and letting us know how pleased you are with the efficient service from Autonet. Kind regards Nicola

Posted 7 years ago

“I shopped around and this was my best offer. Im very happy with the service.”

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Posted 7 years ago

Hi Jody, Thank you for letting us know how pleased you are with the price and service from Autonet. Kind regards Nicola

Posted 7 years ago

“They got me a good renewal”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you are pleased with your renewal. Kind regards Nicola

Posted 7 years ago

“The price, ease of use”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Competitive rates and very easy renewal process, even with my query”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the price and service from Autonet. Kind regards Nicola

Posted 7 years ago

“very cheap compared to others and painless transaction”

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Posted 7 years ago

Hi, Thank you for letting us know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“I have now got two vehicles insured with Autonet Insurance. In a world that's becoming more and more expensive it great to find someone who remains reasonable.”

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Posted 7 years ago

Hi, Thank you for your continued custom and letting us know how pleased you are with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Charged £17.50 to change my address. Ask me if I shall renew my policy ith Autonet.”

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Posted 7 years ago

Hi John, Thank you very much for your comments. If changes are made to a policy part way through the term (such as a change of address), charges are made to cover the costs incurred to Autonet. These are explained prior to the policy being purchased. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Easy to deal with”

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Posted 7 years ago

Hi, Thank you for taking the time to let us know that you found Autonet easy to deal with. Kind regards Nicola

Posted 7 years ago

“fantastic service - very easy and fast and I saved £150”

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Posted 7 years ago

Hi, Thank you very much for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Cheap and easy”

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Posted 7 years ago

Hi Dean, Thank you for letting us know how easy you found it to deal with Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to use competitive prise”

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Posted 7 years ago

Hi, Thank you for your comments and letting us know that you found Autonet easy to use. Kind regards Nicola

Posted 7 years ago

“I was pleasantly surprised that the new quote was a very good,and an offer I couldn't refuse. Thank you.”

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Posted 7 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you were pleased with the price. Kind regards Nicola

Posted 7 years ago

“Efficient sign up process and good value for money”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the value for money from Autonet. Kind regards Nicola

Posted 7 years ago

“I found auto insurance through go compare. They were the best price so I paid and and that was the end. Then I had an email asking for a licence code I have never heard of this before so assumed it was on the driving licence (which I had a sent in along with proof of no claims ) they wanted my partners also so I assumed this is where I went wrong. So I sent all off again ( via post ) as I’m quiet old fashioned and like to do things the way I no best . I got a further email explaining it was all wrong again and was sent a website of what was required. So I did this and once again printed it and sent it off. My policy was cancelled as they claimed they did not receive it before the policy date. I sent it 4 days before it was due to run out ( basically it was there word against mine that they had not received the paperwork I had sent off to them ). When I tried to argue they was not interested so not only had they cancelled my post they withheld £ 200 and I had to wait 10/7 working days for the rest of my money to go to my account ( as I had cancelled my policy with them) there fire in me resulting in having to go to another insurance company and paying on my credit card. Absolute rip off do not use this company.”

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Posted 7 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received from Autonet. Our Complaints team are looking into this for you and will be in touch accordingly. Kind regards Nicola

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews