Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3777301 Was good, smooth and quick to get all complete. I completed it online but rang up to confirm it all. I had to ask the man to go over all the details I had given just to be sure they were correct, whereas every other company I have been with goes over everything automatically. Also, it's been nearly two weeks and I still have not yet received my documents which I asked to be sent via post. Very disappointed.”

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Posted 4 years ago

Hi Donna, Thanks for taking the time to leave us some feedback. We have emailed you in regards to your documents. Thanks Annabel

Posted 4 years ago

“very quick and easy to join”

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Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found us quick and easy to join with. Thanks Annabel

Posted 4 years ago

“easy to set up easy to read and understand and best price by £23”

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Posted 4 years ago

Hi Darren, Thanks for taking the time to let us know your thoughts. We are pleased the process was easy to complete and understand. Thanks Annabel

Posted 4 years ago

“Good and fast respond customer service easy renewal. More care”

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Posted 4 years ago

Hi Nawzad, Thanks for taking the time to get in touch. We are pleased that you found the renewal easy to process and our team took care for you. Thanks Annabel

Posted 4 years ago

“excellent value and great add on extras included”

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Posted 4 years ago

Hi James, Thanks for taking the time to leave a review for us. We are pleased you were happy with the value and the extra cover provided. Thanks Annabel

Posted 4 years ago

“Great and easy to use”

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Posted 4 years ago

Hi David, Thanks for taking the time to share your views. We are pleased you found us great and easy to use! Thanks Annabel

Posted 4 years ago

“VERY SIMPLE AND CHEAP”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased that you found us simple to deal with and cheap. Thanks Annabel

Posted 4 years ago

“The best team and insurance .”

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Posted 4 years ago

Hi Verginica, Thanks for taking the time to share your thoughts. We are pleased you think us the best team and insurance. Thanks Annabel

Posted 4 years ago

“Good price and cover. Voluntary Excess is not excessive as with a lot of other companies!”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased you were happy with the price and cover. Thanks Annabel

Posted 4 years ago

“Great service. It is the second time I am insuring my car through Autonet Insurance so happy to recommend it”

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Posted 4 years ago

Hi RVid, Thanks for taking the time to share your thoughts. We are pleased that you have considered us again. Thanks for recommending us! Annabel

Posted 4 years ago

“impressed with the ease of the website, simple clear instructions leading you through the process of purchasing the car insurance”

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Posted 4 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found our website easy to interact with and has clear instructions. Thanks Annabel

Posted 4 years ago

“Very good”

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Posted 4 years ago

Hi Nelia, Thanks for taking the time to share your thoughts. We are pleased that you found us very good. Thanks Annabel

Posted 4 years ago

“One of the worst car insurance companies that I have ever dealt with in 35 years. They increase the premium without explanation and do so out with the 14 day cancellation period. They also fail to answer emails. Tried to call to cancel and was put on hold for 20 mins, eventually they called back and was to it would cost £80 to cancel. I hate to think what they would be like if I had to make a claim”

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Posted 4 years ago

Hi Andrew, Thanks for taking the time to leave us this feedback. Your details are with our complaints team who will be in touch shortly. Thanks Annabel

Posted 4 years ago

“Quick easy and the best deal”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased that you found the process quick and easy. Thanks Annabel

Posted 4 years ago

“Price very reasonable. Process very smooth & uncomplicated. Haven't had any reason to contact or make any claims. Just hoping that would be easy & uncomplicated too if that time ever comes.”

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Posted 4 years ago

Hi S.Portis, Thanks for letting us know what you think. We are pleased the process was smooth and straightforward. Thanks Annabel

Posted 4 years ago

“Been driving a company car for 10 years and just retired first car I've had to insure for a long time. Lovely clear website and fantastic quote. Gave the same info to another company and they wanted to charge me another £600 extra. Highly recommended hopefully will use again. ***** 5 Star”

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Posted 4 years ago

Hi Gary, Thanks for taking the time to get in touch. Congratulations on your retirement! We are pleased you found our website cleat and with a fantastic quote for you. Thanks for recommending us. Annabel

Posted 4 years ago

“Very easy and quick forms to fill out. Good explanations of what is and what isn't covered. Its what you need when insurance can be such a mind field”

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Posted 4 years ago

Hi Phil, Thanks for taking the time to leave a review. We are pleased that you found the forms easy and quick to complete and the information clear. Thanks Annabel

Posted 4 years ago

“Excellent response on time and without any problems”

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Posted 4 years ago

Hi, Thanks for taking the time to get in touch. We are pleased you were happy with our response. Thanks Annabel

Posted 4 years ago

“Very simple application form”

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Posted 4 years ago

Hi Paul, Thanks for taking the time to leave a review. We are pleased you found the application simple. Thanks Annabel

Posted 4 years ago

“Really easy process to go through to get insured straight away and great value!”

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Posted 4 years ago

Hi Will, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews