Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to do business with and a very helpful advisor”

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Posted 5 years ago

Hi Jim, Thank you for your comments and it is great to hear that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“Cheap and easy to deal with”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet and it is great to hear that you are happy with the insurance premium. Kind Regards Carly

Posted 5 years ago

“Lovely broker and polite staff”

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Posted 5 years ago

Hi Ghazi, Thank you for your comments and we are pleased to hear that you are happy with the service from Autonet. Kind Regards Carly

Posted 5 years ago

“Quick and easy setup to insure my car with all the specifics you need”

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Posted 5 years ago

Hi Christopher, Thank you for letting us know that you found your insurance quick and easy to purchase. Kind Regards Carly

Posted 5 years ago

“QUICK AND EASY”

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Posted 5 years ago

Hi David, Thank you for your comments and we are pleased to hear that you found the process quick and easy. Kind Regards Carly

Posted 5 years ago

“Very Easy way to insure our car. Hopefully future dealings will be as successful.”

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Posted 5 years ago

Hi Rebecca, Thank you for letting us know that you found the insurance process easy. Kind Regards Carly

Posted 5 years ago

“Have used Autonet Insurance for the last couple of years. Always excellent service and competitive prices”

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Posted 5 years ago

Hi Tanya, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 5 years ago

“Very easy and quick to fill in on line firm. Great communication and dealt with my new policy very quickly. Great value too. Thank you”

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Posted 5 years ago

Hi Gerwyn, Thank you for your comments and we are pleased to hear that you found the online application easy to fill in. Kind Regards Carly

Posted 5 years ago

“Very reasonable insurance quotes”

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Posted 5 years ago

Hi, Thank you for your comments, we are pleased to hear that your insurance quote was competitive. Kind Regards Carly

Posted 5 years ago

“I got a quote from Moneysupermarket and Autonet Ins were the cheapest. When I went to get the quote the following day the price had increased so I called their sales team. Number obtained from their website. Only to be charged perium rate. Never warned or advised. Sales advisor kept placing the call on hold for everything they had to do. I only found out of the excessive charge when I got a text from my service provider. Autonet ins automatically increased my price without checking with me first. Then charged me cancellation fee to cancel my insurance. Luckily I found another insurer whose premium still worked out cheaper eve after adding autonet cancellation charge and call rates.”

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Posted 5 years ago

Hi, Thank you for taking the time to get in touch and I am sorry to hear that you are unhappy with the service. I have passed your details on to our Customer Services Department and someone will give you a call to discuss this further. Kind Regards Carly

Posted 5 years ago

“Good, straight forward, not too many details to re-enter on the quote but was a few quid more than last year but the NCD gained is usually lost to inflation :(”

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Posted 5 years ago

Hi Stephen, Thank you for the comments, we are pleased to hear you found the process straightforward. Kind regards Mollie

Posted 5 years ago

“Does what it says on the tin. What more do you need”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“AWSOME —Very quick and professional”

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Posted 5 years ago

Hi Robert, Thank you for the comments, its great to hear you found the process quick to complete. Kind regards Mollie

Posted 5 years ago

“Autonet Insurance is cost effective, straightforward and reliable.”

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Posted 5 years ago

Hi Jennie, Thank you for the comments, we are pleased you found the process straightforward to complete. Kind regards Mollie

Posted 5 years ago

“easy to renew”

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Posted 5 years ago

Hi Lisa, Thank you for taking the time to review Autonet. Its great to hear you found the renewals process easy to complete. Kind regards Mollie

Posted 5 years ago

“Very good quote price even coming back in several days. Well done! Very honest service! Keep it up!”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Easy to do brilliant”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“Simple and straight forward, good price, thanks”

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Posted 5 years ago

Hi, Thank you for the comments, its great to hear you found the process simple and straightforward. Kind regards Mollie

Posted 5 years ago

“The car insurance payment was actually more than the amount received by quote although nothing was added additional to increase the payment. This was really annoying.”

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Posted 5 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Mollie

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews