Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy to use. Simple questions.”

Helpful Report

Posted 4 years ago

Hi Vicky, Thank you for letting us know you found the process fast and easy to complete. Kind regards Mollie

Posted 4 years ago

“Very good and easy to get through the process thanks”

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Posted 4 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“Reminded me it was due for renewal I was happy to accept the quote given & continued my insurance”

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Posted 4 years ago

Hi Karen, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 4 years ago

“Did my car insurance online easy set up , explaining all you need to know on your car insurance”

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Posted 4 years ago

Hi Glenda, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 4 years ago

“Moved house and went to change my address on my policy, told me it was going to cost an additional £500 even though id paid my insurance in full for the year that cost £300.. THEN they said if i cancelled id be looking at £2000 from themselves or any other insurer. They refunded the remainder of my insurance, and i found another insurer that cost £300 for the year. I hope you're reading this autonet, absolute disgrace of a company, robbing peoples money and then scaremongering me, well at least trying to anyhow to make me pay these ridiculous amounts of money. Unfortunately you've probably conned a few people doing this i feel sorry for them. I hope whoever allows this to happen has an awful day.”

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Posted 4 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Mollie

Posted 4 years ago

“Simple process to save £200 on my current car insurance. Happy customer”

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Posted 4 years ago

Hi Barbara, Thank you for taking the time to get in touch. We value your feedback. We are pleased you found the process simple and are a happy customer. Thanks Annabel

Posted 4 years ago

“Very professional and all the facts are clear and easy to find.”

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Posted 4 years ago

Hi Mike, Thanks for taking the time to leave us a review. We appreciate your feedback. We are pleased you found us professional and the facts clear. Thanks Annabel

Posted 4 years ago

“Quick, simple and competitive price”

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Posted 4 years ago

Hi Simon, Thanks for taking the time to leave us a review. We value your feedback. We are happy that you found the process quick and simple. Thanks Annabel

Posted 4 years ago

“Good quote easy to follow on website”

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Posted 4 years ago

Hi Robert, Thank you for taking the time to leave a review. We value your comments. We are pleased you found the quote process easy. Thanks Annabel

Posted 4 years ago

“Terrible customer service. I was misadvised before taking out my policy. Then I was chased for additional money. I was promised an investigation into my complaints and promised call backs on no less than three occasions none of which happened. I finaly reported them to the FCA as in my opinion they are incompetent and incapable of admitting failures on their part. Will never recommend their service.”

Helpful Report

Posted 4 years ago

Hi Yunus, Thank you for taking the time to get in touch. We can see our complaints team already have your details and will be in touch shortly. Thanks Annabel

Posted 4 years ago

“AUtonet are great to deal with. The prices they offer are good and the renewal process could not be easier.”

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Posted 4 years ago

Hi Richard, Thank you for taking the time to get in touch. We value your feedback. We are really happy you think we are great to deal with and the renewal process is easy. Thanks Annabel

Posted 4 years ago

“Very good service and support to improve the policy of my camper van”

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Posted 4 years ago

Hi James, Thanks for taking the time to get in touch. We value your feedback. We are glad that you got good service and support. Thanks Annabel

Posted 4 years ago

“The person I spoke to regarding my car insurance was so helpful.”

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Posted 4 years ago

Hi Sandra, Thank you for taking the time to leave us a review. We value your feedback. We are glad that you found our agent helpful. Thanks Annabel

Posted 4 years ago

“Very good insurance company all staff are very friendly and helpful”

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Posted 4 years ago

Hi Justin, Thank you for taking the time to get in touch. We appreciate your feedback. We are glad you found our team friendly and helpful. Thanks Annabel

Posted 4 years ago

“Easy to deal with. Phone calls answered promptly. No problems.”

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Posted 4 years ago

Hi George, Thank you for leaving us a review. Your feedback is important to us. We are pleased that you found us easy to deal with. Thanks Annabel

Posted 4 years ago

“Reminded me it was due for renewal I was happy to accept the quote given & continued my insurance”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for taking the time to leave a review. We value your comments and custom. We are pleased that you were happy with the renewal quote. Thanks Annabel

Posted 4 years ago

“was very pleased how quickly it took to get insurance and how easy it was thanks.”

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Posted 4 years ago

Hi Joyce, Thanks for taking the time to get in touch. We value your feedback. We are happy you found the process quick and easy. Thanks Annabel

Posted 4 years ago

“quick and easy to arrange, excellent price”

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Posted 4 years ago

Hi Steve, Thank you for taking the time to get in touch. We value your feedback. We are pleased you found the process quick and easy. Thanks Annabel

Posted 4 years ago

“I've just got my car insurance with Autonet and it was straightforward and a good price”

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Posted 4 years ago

Hi, Thank you for leaving us a review. Your feedback is important to us. We are pleased you found the process straightforward. Thanks Annabel

Posted 4 years ago

“Fantastic simple and save money”

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Posted 4 years ago

Hi Alex, Thank you for taking the time to get in touch. We value your feedback. We are pleased that you found the process simple and saved some money. Thanks Annabel

Posted 4 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews