Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.very helpfull staff.good pricing”

Helpful Report

Posted 6 years ago

Hi Joanne, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Was on the phone for over an hour trying to sort it , passed from piller to post in the end hung up and did it in 5 mins on the internet . Theres no point in leaving my email address as you can not reply on your email to your email , So if you need to get in touch with me ring 07796977917”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. I have passed your details on to our customer service department and someone will be in touch to discuss this further. Kind regards Mollie

Posted 6 years ago

“I had a email for a quote for my renewal . I wasn't happy so rang to cancel my policy after going on a comparison site and getting a quote for a lot less. I told the tele sales my problem and he sorted it out for me which I was very happy about .Luckily I have never had reason to use it and long may that continue xx”

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Posted 6 years ago

Hi, Thank you for take the time to review Autonet, we are pleased to hear we were able to get you a competitive price. Kind regards Mollie

Posted 6 years ago

“Done insurance online on the Friday and documents arrived following Monday”

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Posted 6 years ago

Hi Andrew, Thank you for the comments, we are pleased to hear you received your documentation quickly. Kind regards Mollie

Posted 6 years ago

“Excellent advice and service.”

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Posted 6 years ago

Hi Anne, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Very helpful and polite”

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Posted 6 years ago

Hi Lee, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Good Nice.”

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Posted 6 years ago

Hi George, Thank you for reviewing Autonet. Kind regards Mollie

Posted 6 years ago

“Good, competitive renewal premium, easy to renew and manage on line.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you found the online renewals process easy to complete. Kind regards Mollie

Posted 6 years ago

“Very reasonable quote, easy to set up via internet with no hassle.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you found the process hassle free. Kind regards Mollie

Posted 6 years ago

“Can't comments has I have just bought the policy”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“quick easy to use website”

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Posted 6 years ago

Hi Jackie, Thank you for the comments, its great to hear you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Was offered a quote based on information that I was asked for (NCB on other vehicle, being a motorbike) via comparison website. After paying premium was told that motorbike was unacceptable & that I would need to pay 25% more to keep insurance, or pay a cancellation fee. Several telephone calls later, much frustration and repeated automated emails from Autonet telling me I had not submitted the correct documentation, eventually led to an apology & me being told that my premium would not be affected after all. Low review is due to the amount of time & energy that I had to spend getting the situation rectified.”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. I have looked in to your file and can see your matter has been resolved, If you do have any further enquires please don’t hesitate to contact our offices. Kind regards Mollie

Posted 6 years ago

“easy to insure online”

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Posted 6 years ago

Hi, Thank you for letting us know you found the online process easy to complete. Kind regards Mollie

Posted 6 years ago

“Even though I've not had a claim the renewal process is very easy.”

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Posted 6 years ago

Hi Andrew, Thank you for the comments, we are pleased to hear you found the renewals process easy to complete. Kind regards Mollie

Posted 6 years ago

“Easy quick and positive experience”

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Posted 6 years ago

Hi John, Thank you for the comments, its great to hear you found the process quick and easy. Kind regards Mollie

Posted 6 years ago

“easy to complete”

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Posted 6 years ago

Hi Dave, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“10 out of 10”

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Posted 6 years ago

Hi Peter, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“VERY GOOD AND EASY TO COMPLETE THE PROCESS”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Fantastic price considering I was expecting it nearly double what it was . Quick easy and will certainly be renewing awesome company”

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Posted 6 years ago

Hi Brad, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 6 years ago

“After scouring the Internet for insurance I found this little gem of a company... Fantastic price.... Everything included... Amazing... I don't feel ripped off this Christmas... Happy Days”

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Posted 6 years ago

Hi Michael, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews