Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use”

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Posted 8 years ago

“it was the best quote I got for my car and a fairly easy website to navigate.”

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Posted 8 years ago

“Cheapest quote”

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Posted 8 years ago

“excellent service with very freindly helpfull call operatives who answer any questions and leave you feeling confident and reasured”

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Posted 8 years ago

“Best premium value for money and ease of quote process.”

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Posted 8 years ago

“best quote easy to set up online , no bullshit website”

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Posted 8 years ago

“Website very east to use”

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Posted 8 years ago

“quick and easy”

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Posted 8 years ago

“BEST PRICE FOR TOP INSURANCE”

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Posted 8 years ago

“easy to use and the cheapest quote on both of my car insurance quotes on an independent search engine.”

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Posted 8 years ago

“hassle-free. reasonable price. uk based call centres.”

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Posted 8 years ago

“I got the cheapest gouge and the staff was very patient and helpful.”

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Posted 8 years ago

“The customer service team were very helpful and understanding. I highly recommend Autonet insurance.”

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Posted 8 years ago

Hi Dean, Thank you very much for your recommendation and letting us know that you were pleased with Autonet so far. Kind regards Nicola

Posted 8 years ago

“Additional charge made for named driver who has never had an accident because a named driver on her policy had an accicident 3 years ago. The application asks has the driver been involved in and accident. The answer is NO so no charge should be made. I look forward to any comments. If the charge is correct then the website needs changing to reflect the information you actually want.”

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Posted 8 years ago

Dear Mr Green, Thank you very much for taking the time to get in touch and bring this to our attention. We place a great deal of importance on customer satisfaction and are looking into this for you. One of my colleagues will be in touch accordingly. Kind regards Nicola

Posted 8 years ago

“Quick online renewal”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with your quick online renewal. Kind regards Nicola

Posted 8 years ago

“Be very careful with this company, I just cancelled my policy to find there was a £75 charge even after making 6 payments and no claims. How can they justify this? Ripoff is the only thing that springs to mind”

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Posted 8 years ago

Hi Thank you very much for your comments and taking the time to get in touch. When an insurance policy is purchased, it is a twelve month policy that includes the cost of setting up and administering the policy. If the policy is cancelled before the end of the twelve month term, cancellation charges are made to cover the costs incurred to Autonet. These charges are explained prior to the policy being purchased. To give an insight into the rationale behind this, your policy was taken out via the comparison site Go Compare. When a policy is purchased this way, Autonet pay Go Compare for the business. If the policy is cancelled, Autonet still have to pay Go Compare. Autonet therefore need to charge these fees to cover the costs incurred to us. I understand that you are unhappy about the fees charged, but hope this explanation goes to way to explaining the reasoning behind this. Kind regards Nicola

Posted 8 years ago

“Easy to buy and good price”

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Posted 8 years ago

Hi Sue, Thank you for taking the time to review Autonet and let us know that you found it easy to buy your insurance. We are pleased to hear that you were happy with the price too. Kind regards Nicola Kind regards Nicola

Posted 8 years ago

“Saved a packet. Didn't have to compromise on the insurance product and terms”

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Posted 8 years ago

Hi Charlotte, Thank you very much for your comments. We are pleased to hear that we helped to save you some money. Kind regards Nicola

Posted 8 years ago

“I have used Auto net in the past...and yet again they have come up with the Best policy at a brilliant price”

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Posted 8 years ago

Hi, Thank you very much for your comments and taking the time to let us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 8 years ago

“recommend to a friend!!”

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Posted 8 years ago

Hi Greg, Thanks for taking the time to get in touch. We are pleased to hear that you would recommend Autonet to a friend. Kind regards Nicola

Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews