Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! Great Value! Easy Application Form! And Would Recommend You! Keep Up The GREAT WORK!!!!”

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Posted 6 years ago

Hi Ian, Thank you for your recommendation, its great to hear you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Autonet have filled the top drawer to bursting point . Saved £400 on my home insurance!! Brilliant 👍”

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Posted 6 years ago

Hi Colin, Thank you for your comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Very pleased with the service and easy to get an answer with the online chat system.”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“I am extreme annoyed due to the company website not being able to support you on a Sunday and if you have inputted something in error by accident but paid the deposit for cover....it is highly likely that you will get a call saying something has been filled out incorrectly or missed and therefore you will get a admin fee and have to change the insurance company and pay a higher rate as I did!! Not at all happy!! 😡😤😡”

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Posted 6 years ago

Hi, Thank you for your comments and taking the time to get in touch. We place a great deal of importance on customer feedback and are sorry to hear that you are not happy. I have passed your information on to our customer service department to investigate this further. Kind regards Mollie

Posted 6 years ago

“Delighted with my price and service. Not very easy to find deals that fits your need but autonet insurance gave me a perfect deal that I had to purchase. Will carry on using autonet for further insurance policies. Thank you”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Great service up to now, spoken to a number of people using their Livechat platform and have always been very helpful. Would recommend.”

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Posted 6 years ago

Hi Matt, Thank you for your recommendation, its great to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Easy to deal with .”

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Posted 6 years ago

Hi, Thank you for letting us know that you found Autonet easy to deal with. Kind regards Mollie

Posted 6 years ago

“good price and all extras all in as well better than the big ins people so why cant they do the same just greedy well happy and will be going to these next year”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you found the price competitive and you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“FAIR AND UNCOMPLICATED”

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Posted 6 years ago

Hi, Thank you for your comments, its great to hear you found the process uncomplicated. Kind regards Mollie

Posted 6 years ago

“Everything seemed okay until we cancelled the insurance, due to moving abroad. Now they claim insurance wasn't cancelled and because we have no international calls on our mobiles we can't even contact them and everything via email is unanswered. Total nightmare to deal with, sent me an email, which I can't respond to, to let me know a letter is sent to the house I have already told them I've moved from - hence the cancellation of insurance. Beware they are okay whilst taking your money but are invisible when cancelling!!”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Alternatively we do have an online live chat service which you can access via our website. Kind regards Carly

Posted 6 years ago

“Fantastic insurance company with loads to offer, I’ve been with autonet for a number of years now and they have been very good with their prices!! They are very helpful when ringing for information, they are also very responsive also Great job autonet team”

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Posted 6 years ago

Hi Matthew, Thank you for your comments, we are pleased to hear you are happy with the service and the prices have been competitive. Kind Regards Carly

Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

Hi Kevin, Thank you for letting us know the process was quick and easy. Kind Regards Carly

Posted 6 years ago

“So quick and easy to complete and a very competitive price. Very happy indeed x”

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Posted 6 years ago

Hi Lucy, Thank you for your comments, we are pleased to hear that the price was competitive and the process was quick and easy. Kind Regards Carly

Posted 6 years ago

“Online and easy.”

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Posted 6 years ago

Hi Ian, Thank you for letting us know that you found the online process easy. Kind Regards Carly

Posted 6 years ago

“Having been previously insured with autonet I am a returning customer. Their website and online communication are good, all in all a reliable insurance company.”

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Posted 6 years ago

Hi Annette, Thank you for your comments, we are pleased to hear that you have insured with us again and the price was competitive. Kind Regards Carly

Posted 6 years ago

“Easy to use website no problems”

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Posted 6 years ago

Hi, Thank you for letting us know that you found the website easy to use. Kind Regards Carly

Posted 6 years ago

“Very easy to sort and Good prices”

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Posted 6 years ago

Hi Vicki, Thank you for letting us know that the quotation was competitive and easy to purchase. Kind Regards Carly

Posted 6 years ago

“I found the site very easy to follow, options to decide exactly what cover was best for your own needs. I would definitely recommend this company to friends or family.”

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Posted 6 years ago

Hi, Thank you for your comments and for the recommendation. We are pleased to hear that the website was easy to follow and the options were clear. Kind Regards Carly

Posted 6 years ago

“Efficient reasonably priced with additions within the cosr”

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Posted 6 years ago

Hi Ian, Thank you for letting us know that you are pleased with the insurance cover. Kind Regards Carly

Posted 6 years ago

“Great service, no issues whatsoever.”

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Posted 6 years ago

Hi, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews