Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really simple and easy to use website. Great prices too. Will definitely be recommending to others.”

Helpful Report

Posted 6 years ago

Hi, It is great to hear the insurance was competitive and that the website was easy to use. Kind Regards, Carly

Posted 6 years ago

“Quick and easy cheaper then most and easy to use”

Helpful Report

Posted 6 years ago

Hi Greg, Thank you for your comments, it is great to hear that the price was competitive. Kind Regards, Carly

Posted 6 years ago

“The operator was very helpful and polite”

Helpful Report

Posted 6 years ago

Hi Chris, Thank you for letting us know that you were happy with the service of the agent. Kind regards Carly

Posted 6 years ago

“It was efficient”

Helpful Report

Posted 6 years ago

Hi Mark, Thank you for letting us know the service was efficient. Kind Regards Carly

Posted 6 years ago

“I don't often write reviews but in the circumstances thought worth noting. I had to check with Auto net insurance about my house insurance as was about to start some major building works. Unfortunately the existing policy did not cover the works but the Auto Net rep worked through the process of arranging a suitable replacement cover in a very helpful way and at a competitive price.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know that you were happy with the service. It is great to hear that we were able to offer you an alternative insurance policy at a competitive rate. Kind Regards Carly

Posted 6 years ago

“Simple easy to use didn’t have any problems with the site unlike some sites easy understood no complicated words”

Helpful Report

Posted 6 years ago

Hi Khyle, Thank you for your comments, we are pleased to hear the site was easy to use. Kind Regards, Carly

Posted 6 years ago

“Nice and easy ordering”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to leave a review. We are pleased to hear the insurance was easy to purchase. Kind Regards, Carly

Posted 6 years ago

“Just got my insurance for my Van through Autonet, very happy with the price and the easy set up.”

Helpful Report

Posted 6 years ago

Hi Darran, Thank you for your comments, it is great to hear that the insurance was competitive and was easy to set up. Kind Regards, Carly

Posted 6 years ago

“Best price available online and all extras included.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know how pleased you were with the price. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Easy to use, simple terms, no hassle insurance comparison site. Definitely recommend”

Helpful Report

Posted 6 years ago

Hi Joe, Thank you very much for your recommendation and letting us know that you were pleased with Autonet. Kind regards Nicola

Posted 6 years ago

“great easy online quote & insurance policy.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know that you found it easy to deal with Autonet online. Kind regards Nicola

Posted 6 years ago

“The service is good and well provided”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 6 years ago

“Quick and easy to obtain a very reasonable quote. Van insured in a matter of minutes.”

Helpful Report

Posted 6 years ago

Hi Garry, Thank you for letting us know that you found it easy to deal with Autonet . Kind regards Nicola

Posted 6 years ago

“Following card refusal for on line payment, call centre requested £15 for telephone payment Too many attempts at upselling and requesting consent for junk mail”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments and taking the time to review Autonet. When a policy is purchased over the phone, a £15 admin fee is charges as standard. This is not charged for policies that are purchased online. From time to time, we do offer additional products that we think may be of interest to our customers, although these can be declined if you wish. We can see that your policy was purchased online, but if you have any further queries we can help with, please let us know. Kind regards Nicola

Posted 6 years ago

“Glad it's done slightly slow at times and lacked some clarity”

Helpful Report

Posted 6 years ago

Hi Nigel, Thank you for taking the time to review Autonet. We are sorry to hear that some things lacked clarity for you. If you would like us to look into this further, please can you let us know and we would be happy to help. Kind regards Nicola

Posted 6 years ago

“Getting insured with Autonet is quick and easy, can not comment on the claims process as luckily have not had to use as yet. Premiums are very competitive. Easy to deal with.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know that you are pleased with the service so far from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Not only an incredibly well priced policy, but one of the most comprehensive I have had! And it includes breakdown cover home and in Europe! Easy to deal with well organised. Truely bike insurance of bikers by bikers. Superb. I will be back. Well done.”

Helpful Report

Posted 6 years ago

Hi Ian, Thank you for taking the time to let us know how pleased you are with the service you received and the overall package purchased. Kind regards Nicola

Posted 6 years ago

“Took the stress out of insuring our vehicle. Everything taken care of professionally.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know how pleased you are with the professional service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Charged over 50% of the policy when car was sold, only said there would be a cancelation fee but they charged for the rest of the policy. very rude and didn't have any intention of doing the decent thing.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service from Autonet and will ensure that your feedback is passed on to the relevant department. Kind regards Nicola

Posted 6 years ago

“EXCELLENT SERVICE AND VALUE FOR MONEY,”

Helpful Report

Posted 6 years ago

Hi Trevor, Thank you for letting us know that you are pleased with the service and value from Autonet. Kind regards Nicola

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews