Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,915 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward web site, easy to read, detailed and covered everything before I proceeded with Policy. I would highly recommend.”

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Posted 6 years ago

Hi Darren, Thank you for the recommendation we are pleased to hear you found the price straightforward and easy to complete. Kind regards Mollie

Posted 6 years ago

“Very easy process to obtain a quote which was far more competitive than I expected”

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Posted 6 years ago

Hi John, Thank you for your comments, we are pleased to hear that the quotation was competitive. Kind Regards Carly

Posted 6 years ago

“simple to do”

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Posted 6 years ago

Hi, Thank you for letting us know that the insurance was simple to arrange. Kind Regards Carly

Posted 6 years ago

“Very reasonable insurance offers”

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Posted 6 years ago

Hi, Thank you for letting us know that the price offered was competitive. Kind Regards Carly

Posted 6 years ago

“been with this company for 4 years now great company to deal with”

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Posted 6 years ago

Hi Mario, Thank you for taking the time to leave a review, We are pleased to hear that you have chosen to insure with us for the last 4 years. Kind Regards Carly

Posted 6 years ago

“I found their prices very reasonable and the website easy to navigate. Would definitely recommmend them to friends and family.”

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Posted 6 years ago

Hi Lynn, Thank you for your recommendation, it is great that you found the website easy to navigate and the premium was competitive. Kind Regards Carly

Posted 6 years ago

“Autonet seems to be an efficient company and have renewed my policy at a competitive price. Payments by direct debit monthly make home insurance worry free. I have not had to claim or seek their assistance on any matters to date. I don't doubt that If I need them they will deliver.”

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Posted 6 years ago

Hi Ronald, Thank you for your comments, we are pleased to hear that you were happy with the renewal quotation we sent to you. Kind Regards Carly

Posted 6 years ago

“Easy simple and affordable”

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Posted 6 years ago

Hi, Thank you for letting us know that you are happy with the quotation offered. Kind Regards Carly

Posted 6 years ago

“Any tiny change costs you a fortune, a company that wants to get every penny out of you rather than help you. Big mistake as customers wont recommend you if thats how you treat them. Examples :- car change with lower insurance group but costs more according to autonet, need help on phone so have to pay extra £20, Reg plate change according to autonet puts the value of my car up! Ridiculous ! !”

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Posted 6 years ago

Hi, Thank you for your comments, we are sorry to hear that you are unhappy. When making a change of vehicle the underwriters will either increase or decrease their premium depending on whether they deem that vehicle as a higher/lower rating vehicle. Autonet do charge up to £37.50 to administer any amendments to a policy which are disclosed prior to the policy being purchased. If it was just a change if registration you were looking to make there would only be our administration fee that would be applicable. Kind Regards Carly

Posted 6 years ago

“Always been very good over the phone making sure you get everything you need . Always polite and obligion in every way possible”

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Posted 6 years ago

Hi Julie, Thank you for your comments, we are pleased to hear that you are happy with the overall customer service. Kind Regards Carly

Posted 6 years ago

“easy site to navigate with a bonus of a great insurance price, cheers”

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Posted 6 years ago

Hi Andrew, Thank you for letting us know that you found the website easy to navigate and the price was competitive. Kind Regards Carly

Posted 6 years ago

“First Class Service, wouldn't go anywhere else!”

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Posted 6 years ago

Hi Jonathan, Thank you for letting us know that you are happy with the service from Autonet. Kind Regards Carly

Posted 6 years ago

“After purchasing a new car(new to me), I used a comparative car insurance website and Autonet was such a good deal that I started a new policy and kept my old car which had ten years plus ncd. The difference was about thirty pounds, so thanks Autonet.”

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Posted 6 years ago

Hi George, Thank you for taking the time to review Autonet and we are pleased to hear that you were happy with the quotation from us. Kind Regards Carly

Posted 6 years ago

“Straightforward process online”

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Posted 6 years ago

Hi Shaz, Thank you for letting us know that you found the online process straightforward. Kind Regards Carly

Posted 6 years ago

“Good comprehensive cover with wonderful customer service”

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Posted 6 years ago

Hi Sharon, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Easy and good value”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Very helpfull so easy. Thank you”

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Posted 6 years ago

Hi, thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Happy with price and product very easy form filling”

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Posted 6 years ago

Hi Robert, Thank you for letting us know the price is competitive. Kind regards Mollie

Posted 6 years ago

“Easy to use, and fast process”

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Posted 6 years ago

Hi Jenna, Thank you for letting us know that you found the service easy and quick to use. Kind Regards Carly

Posted 6 years ago

“Very professional and good value for money”

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Posted 6 years ago

Hi Ricardo, Thank you for your comments, we are pleased to hear that you are happy with the premium offered. Kind Regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,915 reviews